Standard Chartered Bank — Unauthorized offering of kit and charge for Rs.4499 | |||
Unauthorised offering of kit and charge for Rs.4499 Auto Response from Standard Chartered Bank (KMM134144 88I15977L0 KM) Really I was most irritated by the service… I feel very worst for having the SC credit card… I have kept on following up with you guys for more than 3months for cancelling the Kit worth Rs.4,499… But you guys are not cancelling it yet and why I need to pay money for this? I have called you more than 20 times for cancelling the kit and also e-mailed regarding cancellation… How long I have to wait for You to forward my request to respective department? I purchased mobile for Rs.10,000 in EMI at (Universal mobile shop)on 16th of Feb 2013. And I have paid Rs.2,166 last month as 1st month EMI payment but I thought you guys are deducting the amount for mobile but you have deducted the amount for that Kit which I have been cancelled.. Why should I pay money for undelivered Kit and all… I am not going to anything till I get a correct response from you people…. Can I get any higher level escalation contact? I think I should cascade about the poor service on SC credit card to my TCS corporate team.. I want the reply within 24hours.. Regards, Shamily Manivannan I am a Standard Chartered account holder for past 2 years. I applied for credit card recently and I was not told about the deduction for Kit worth rupees 4,499. My credit card# is [protected]. I called immediately and spoke to Customer care for cancelling the kit and crediting back the amount of 4k to my credit card. I have called almost 3-4 times but have not received resolution for this. When I called the customer care recently, they are saying that I should pay around 450 as EMI.I am NOT GOING TO PAY this EMI and I dont expect this to be deducted from my Salary account as well. I am extremely disappointed with the service and I WANT THE KIT TO BE CANCELLED AND THE AMOUNT SHOULD BE CREDITED TO MY CREDIT CARD IMMEDIATELY. Regards Shamily [protected] Was this information helpful? | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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