[Resolved]  Standard Chartered Credit Card — Adding fuel surcharge at Shell Stores

Address:

Bangalore, Karnataka

As per the Shell Stores located next to Shell Petrol Bunks in Bangalore, there is no fuel surcharge is applicable on any Card transactions. This is true with most Credit cards. This is valid also, because we not only buy Fuel from these stores, we buy many other items.

I had 2 transactions on my Standard Chartered Credit card at these Stores and both the times the Fuel surcharge got added onto the Transaction amount, though the amount is not just for Fuel alone! When I called up the call centre, they confirmed that this amount can not be reversed and they will continue to apply this surcharge for Shell Stores!

Are there any Shell officials who can take this up and deal with?