[Resolved]  Standard Chartered Credit Card — take payment & close the card

Address:

Delhi

I had contacted standard chartered credit card collections exec Ms Sonal on [protected] clearly stating that before leaving India, I would like to pay off and clear the outstanding and rather close the card because of the pathetic network and services of the bank.
I had spoken to the lady at least 5 times but she was least bothered to understand and act upon my request. I had to leave India in urgency in a week's time span so I had contacted her because she was the one who had spoken to me 3 months back when i had paid Rs 6000 against this card.
Now I want that the card should be immediately closed and i would like to make a payment without any delay of the actual amount that I had spent because all the delays have been happening due to improper response from the bank and its service providers. I will not pay any interest or late payment charges.
Send me the statements and I will confirm back to you the payment mode and amount i would pay.
Then i would need a confirmation letter from your side that the card outstanding has been paid and you dont have any further outstanding against my name.
I donot want to leave India on a bad note, I wish to close the matter thereoff.

Akshat Gupta