Hello Sir,
I had applied for Take over of home loan from Ing Vysya to SCB - Smart home load in Dec.2009.
I got my sanction letter dt .22nd Dec 2009.
After that nothing happened for a month. I called up the customer service and launched a complaint that though the sanction letter has been received there is no communication that I received either from the Bank nor from the agent who collected all my documents. Though i tried calling up the agents -- "Number switched off", "I am in a meeting, call you later", "I am struck with my personal issue, shall be in Bangalore next week, shall meet you". These are the messages that i have been receiving.
Got fed up and went to the bank straight at Koramangla, after good amount of chasing up, meet a female who tried to call him up and atleast he said on March 10th that my loan application has been rejected.
I was soo furious. To Reject an application it took them 3 months.
Till now I haven't got a letter from the bank saying rejected NOR my processing FEE NOR my documents back.
All the deals of the bank until 31st of March 2010, for 8% has come to a close now and stuck with Ing Vysya again.
I would like to go to consumer court to sue SCB for non intimation of the rejection though the sanction was done in Dec. 22nd 2009.
Could you please advice me on this, if my action would be acknowledged?
Thank you
Kind Regards
Raman
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