Standard Chartered Manhattan Credit Card — Date of birth wrongly updated

CA.Subramanian.N

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

My date of birth was wrongly entered in the credit card data base by credit card application processing department and because of that am not able to make any online payments. When i contacted the phone banking customer care people, i was directed to send the PAN card copy by fax to your bangalore office [[protected]]. I send the fax copy on last Saturday, ie, 03/06/2011. The issue is not yet resolved.

Subramanian.N
[protected]

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ashokpalwe

from Mumbai, Maharashtra

standard chartered cr card — change in date of birth

i am ashok palwe , cr card holder since 10 years.....i have submitted all documents regarding my birth date when i took the card .evrything was ok till i got this card..but when i received the renew card in april 2010 ,card no. -XXXX XXXX XXXX 0388 ,my date of birth is changed by the bank... but now they are asking to fax my birth proof documents . i have already faxed the documents 2 times and i also confirmed the same.now they are asking to send them again.............i want to know that how my birth date is changed and by whom?!if not possible to solve my problem, then cancel my card.