[Resolved]  Standard Chartered + Personal Loan — Non adherence to terms and fradulent use of signature

This is with regard to compalint dated 21st February against Standard chartered bank for personal loan. I am furnishing the needed documents and details

Loan Acccount number: 47613076
Bank: Standard Chartered
Complaint: Tampering the Loan document and not meeting terms of agreement
Dispute areas : Interest agreed was 14% with last month waiver off. As per document 60 months was the term. Now the term is changed to 48 months without my signature

Details: They have taken counter signature from me sighting Internal credit process. After which they have changed the terms and conditions without my approval. The terms were not what they promised. The complaint was made within 2 days after I received money. It was unsolved till now. They did not even respond for while I had to compalin again and again and finally in October they agreed to last month ENI waiver off and months of payment They agreeing to last month waiver off is indication of cheating. Also againt the change in term period they forgot to take my signature . have complained to RBI ombdusman for legal action-www.bankingombudsman.rbi.org.in



Thanks and Regards
Sarat