Star Cj — Non Delivery

Address:

Agra, Uttar Pradesh

Dear all E-commerce user
Beware of STAR CJ and MNM Trading Solution Pvt. Ltd. who were jointly cheating public.

This in reference to my order no [protected] dated Jan 15 2012 for Whirlpool Magicook MWO 25L (along with assured 6 free gifts namely 8pc super chef starter kit, Dosa Tava, Hand Blander, Coffee maker cordless, Ladies handbag, Recipe Book as telecasted on Star CJ TV dated Jan 15 2012) which was delivered to me on Jan 22 2011 with damaged micro-woven and incomplete free gifts at my address 17 Janta Colony, Near Ramnagar Pullia, Shahganj, Agra - 282010, U.P.

On my report about the same you promised to replace the entire lot with full free gifts which you have sent and delivered the replacement on Jan 28 2012 returning all item to your delivery man, but again with only with 1 free gifts which was 8pc super chef starter kit. One the very same moment I called up to your customer care and in turn they assured to deliver my remaining 5 free gifts item within seven days.

But till now I fail to understand the definition of seven days when will it come though it's almost a month is going to over. Since then I had made "N" numbers of call to your customer care from my mobile no [protected] but still sitting on zero result.

I was under impression that I am dealing with a reputed brand name Star CJ but now I think I was wrong and it was not at all a right decision to be associated with you.

I had placed trust in your company and had ordered the Whirlpool MW25BG. However, I am sorely disappointed at the appalling level of service that has been meted out to me. As a consequence of your deficient service and the failure on your part to deliver the assured free gifts product, undue hardship and mental frustration have been suffered by me.
In case you fail to take action within 7 days from the date of this letter, I would be forced to:
1)- Ask my lawyers to file a consumer complaint against you for gross negligence, and deficient service, as well as additional compensation for mental agony and legal costs;
2)- Ask my lawyers to consider the filing of a civil suit against your organisation;
3)- Start a sustained Twitter campaign spreading the word about the appalling level of service that I have received from you; and
4)-Issue press releases online on several social networking site and in the print media.
I hope that I do not have to take these steps and look forward to an amicable resolution of this issue.
Thanking you with Warm Regards,
Ravi Ranjan Sinha , M.B.A.(Fin. & Mkt.)
Office Address:
17 Janta Colony, Near Ramnagar Pullia,
Shahganj,Agra
PIN-282010, U.P.
Mobile: +91 [protected]
==========
(Kolkata Res. Address):
17, Gopinath Saha Street
PO-Serampur-712201 , Hooghly , West Bengal
Kolkata
Res.: +[protected], Mobile: +91 [protected]
e-mail : [protected]@rediffmail.com
"Let's feel the need to add beauty to this planet by being KIND to others".