[Resolved]  State Bank Of Hyderabad, Saidabad. — Rude behavior of the staff & Manager

Address:

Hyderabad, Andhra Pradesh

Sub:- Rude behavior of the Manager (SBH, Saidabad Hyderabad),

Hi..
I am Hari Krishna R/o Saidabad, Hyderabad. I went to open a account in SBH on[protected], when I asked the employee for opening an account he didn’t replied any thing third time he replied come in next month, I said sir I am roaming to bank from last one week. Then he said go and open in the other banks in very rude manner. I decided to complain to manager of the bank. I went to his cabin he was not their I waited for manager in his cabin the same person who I came to complained, was the manager itself I was shocked and I thought whom should I complain now. I again politely asked the manager about the opening the account, he replied I said you na go and open in another bank there is no staff I can’t do anything. And he was shouting at me. Is that the way the manager of the bank should behave.
From last one week I was roaming to the bank to open the new account. I went on these days 05 sat /07 mon /11 fri /14mon - 03 -2011. They told staff member is in leave come on Monday I asked them the form and details they said no form nothing everything on Monday, I went on Monday 07 they said, the employee is in leave he may cum on Friday, again I went on Friday, again they said to cum on Monday and I met with the manager and with his rude behavior. He was talking like I was his servant not the customer. If the bank managers are like that how the bank will be just imagine. Being an educated person I faced so many problems. Imagine how illiterate and old age people will be.

I hope senior authority of SBH will look in to this matter and take required action to improve the customer service in the Gov banks. Or I think there is no responsible officer in SBH (STATE BANK OF HYDERABAD. ANDHRA PRADESH).