Sterling Holidays — CANCELLATION OF HOLIDAY PACKAGE

Address:

Mumbai Suburban, Maharashtra

My self Mayuresh Kulkarni offered holiday package (Blue Season ) on 16th July 2012 at cost of Rs.154000/- was explained by Mr. Amit Karmarakar and his teammates ( Manager – Mr. DEEPAK ) . Insisted to take the holiday on same date you will get the RCL membership free , this is only one day offer . But when I saw the website , the same membership is always there for all member .

Also the RCL member ship is avilible for RED Season only. this information not given at the time of booking.

Also I had visited to Lonawala property on 19th July 2012 , Mayur Sterling resort. This property not only star rated but also not having basic facilities . At the time of booking Mr. Amit Explained about Mayur Properties is 4 star rated .

This is a example of sterling holidays.same thing will happen in future also.

I don’t want to continue with Sterling Holiday plan ( Blue season ) . Demanded to return the money , Mr. Amit and Mr. Deepak telling me that they will not return the maount but they will give me the holiday package of worth 23000/-

later on i send cancellation letter to [protected]@sterlingholiday.com mail ID , Received the message to give the Membaership ID . so i contacted and repeatedly follow-up with both , till date they are not abel to give the Membership ID no .

i don'y know how to handly this issue.

Atached cancellation accept letter copy at naptune mall by Mr. Amit .

CONTACT NO OF MR. AMIT[protected]

CONTACT NO OF MR. DEEPAK[protected]
Regards
Mayuresh
[protected]