[Resolved]  Subhiksha — Cheap marketing tactics

Subhiksha — After sales service

I buy mobile set of sony ericsson on 24 march 2008 subhiksha Pristin mall sec-31.But after one & half month i got problem in the display of my mobile.Then i go to that shop.But they refused to give after sells service.They told that this is not them duty.

subhiksha ka jo mobile store agra me hai uske sales mal bahut ghatia he.

jab main mobile ke rates lene gaya to sales man bola ki ham iske rates nahi dete.

is tarah se koi kabhi subhiksha jana pasand nahi karega.

khastor par main to aaj ke baad kabhi subhiksha ke mobile store nahi jaa sakta.

Subhiksha — Non-availability of various items

I find most of the racks in your outlets are just empty.There are not one variety of any biscuits available
in the Ayanavaram and many other Subhiksha outlets in Chennai.Does it mean you are in the verge of closing down many outlets, possibly unviable ones.

I am a landlord for a subhiksha supermarket, they have not paid me rent for several months, as of date subhiksha owes me 5 lakhs towards rent. I have borrowed for constructing my building where subhiksha store is a lessee despite of my several reminders they have not settled my dues. Finally a local staff of subhiksha accompanied with an anti-social element threatened me of dire consequenses as I have sent a legal notice for vacating my premises. Of late I came to know that subhiksha has not settled arrears to several leased premises in the entire country and even to vendors as it has become sick due to poor management by selling rotten vegetables, used/unguaranteed cell pones, expired medicines, fud stuffs, etc.

Subhiksha — Poor Service/Not fit for business

I have been visiting Subhiksha, Jayanagar 9th Block, Bangalore for the past 2 years. Most of the items in Subhiksha store are out of stock. Items we need will never be there. I do not know what is the purpose of opening such store. If we visit Subhiksha to buy 4 items, atleast 1 or 2 items will not be there and I need to visit another shop for those items.

The staff are always lazy, lethargic and irresponsible. Particularly the people those who are working in billing counter are useless. If I spend 5 minutes to collect the items I need to buy, I need to spend another 10 minutes in billing counter whether there is a rush or not. Also the staff at Subhiksha does not care, if a customer is going out when they does not find the item they need. they don't even bother to ask what they wanted. There is a BIG difference between other stores or the good old provision stores and Subhiksha. Another major problem is the billing/cash counter will not be having change for any denomination. This is the age where even beggers will have change for any denomination.

For any business, customer service is very important and the right qualified people should be appointed as employees to survive in the business. Mr. Subramanian, the chairman of Subhiksha must have thought that by only selling for lesser than MRP would attract customers, but he is wrong.

Another note, The so called India's largest Subhiksha Mobile store is out of business. Recently I visited Subhiksha, Jayanagar 9th block to buy a mobile and they told me that the mobile store is closed and shifted to BTM layout. I visited BTM layout store and they told me that the mobile store is shifted to Bannerghatta road. I decided not to visit Bannerghatta road store. It is really irritating when we have to spend time, energy and petrol.The telephone numbers available on the net for Subhiksha stores at various localities seems not working.

So Mr.Subramanian, please DO NOT CREATE HYPE, if you are not capable of providing good customer service.

100 % correct. i am planning a nation wide agitation to resolve the following issues.
1.cheatd subhiksha employees should get salary and pf dues
2.subhiksha land lords should get back their properties and the ent arrears
3. all the creditors should get their mony.
4.all the banks should get heir money back.
the culprits and cheaters should be arrested.

those who want to join with me please send our aceptanc to join with me with your name, nature of grievence, phone no and mail ID to [protected]@airtelmail.in - KA: Murugan.