[Resolved]  Sukam Inverter — service and behaviour of the dealer

I had baught Sukam Inverter from Shreeji Sales Corparation, Mr. Dilip Gandhi, from Vadodara Gujarat. The inverter stopped working since last four days. despite my repeated reminders and requests, Mr. Dilip Gandhi, has not yet sent any technical person. He is answering very rudely. On telling him about complaining to Sukam Company, he even told , the company will not be able to take any action against him !!! Do whatever you want to.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear customer,

We are extremely sorry that you have been inconvenienced through a Su-kam product. However, we pride ourselves on prompt and effective customer service. Please provide us with your name, contact number and address. Please give us the complaint number and date as well and we assure you to look into the matter at the earliest. Mail us at [protected]@su-kam.com, We would do our best to resolve your grievance at the earliest.
Hoping to hear from you soon.

Sarita
Su-kam Executive
[protected]@su-kam.com
2nd Response

Dear customer,

We haven’t heard back from you as yet. We again kindly request you to provide us with your name, contact number and address along with complaint number and date. Mail us at [protected]@su-kam.com.We would look into the matter immediately and get it resolved as soon as possible. We care for our customers and want to provide the best services to them.

Su-kam Executive
[protected]@su-kam.com

SERVICE

Sir i get kevin inveter 3.5 kv in 2years back my inveter is PROBLEM in (PROTICTION MAINS MCP TRIP) IAM COMPLENT 2 WEEKS BACK IN MY DEALER IN ANANATAPUR BUT WE ARE NO SERVICE PLEASE SOLVE MY PROBLEAM SIR

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