[Resolved] Sulekha. Com — BEWARE: Unfair and non-transparent advertisement options | |||
I advertised on Sulekha.com for my property at Hyderabad which I wanted to rent out. First I selected the free advertisement option and later upgraded to premium option of advertising. My expectations were that my advertisement will be among the first ones to show up when anyone searches for available properties in the area where my property is located. This is what I read on their website FAQs section. However, Sulekha.com smartly hides the order in which paid advertisements are displayed. Sulekha.com complicits with property dealers and brokers and always show ads first that are posted by such agents. Usually, such ads are called sponsored ads. There is no mention on Sulekha.com that sponsored ads will be displayed before all other ads. Also, no option is provided to individual user to post such an advertisement and THAT IS AN UNFAIR TREATMENT. Sulekha.com customer representatives are also non-transparent on this fact. They told me that premium ad extends the life of your advertisement to 60 days from 30 days. Who would pay more than Rs 700 for just this feature. I wish there was craigslist.org was popular in India which is free of such non-sense. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
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+91 44 3021 3000 (Head Office)
# 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
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We are so sorry to hear that you faced a problem with our services. Request you to please send us your order id number so that we can look into the matter immediately. In case an order ID was not generated please mention the details like amount debited, email id, mobile number which was to be recharged, mode of transaction (credit card/debit card/net banking) and the date of transaction with your order id/transaction details and a short description of the issue you faced.
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Team Sulekha