[Resolved]  Sulekha. Com — Non delivery of product

Address:Maharashtra

Hi,

I've purchased a Karbonn A30 mobile from Sulekha, order no. 405794. The order status shows it as success since the last 6 days. It is supposed to be shipped on or before January 28, 2013 but there is no further information on the status. Having read so many negative reviews, I'm afraid whether the product will still be shipped? Also, even if it is shipped on time, people have faced problems using them. I don't know if I've made a blunder placing an order with Sulekha. Not sure whether it'll be shipped and once received, not sure if it'll work. Request you to kindly confirm whether the product is shipped or is ready to be shipped.

In case the product is not shipped, as committed by you, will the refund process will be initiated immediately.

Dear Sulekha Team, kindly update.

Thanks!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi,

I've purchased a Karbonn A30 mobile from Sulekha, order no. 405794. The order status shows it as success since the last 6 days. It is supposed to be shipped on or before January 28, 2013 but there is no further information on the status. Having read so many negative reviews, I'm afraid whether the product will still be shipped? Also, even if it is shipped on time, people have faced problems using them. I don't know if I've made a blunder placing an order with Sulekha. Not sure whether it'll be shipped and once received, not sure if it'll work. Request you to kindly confirm whether the product is shipped or is ready to be shipped.

In case the product is not shipped, as committed by you, will the refund process will be initiated immediately.

Dear Sulekha Team, kindly update.

Thanks!
Dear Sir,

Regret the delay in responding, We are so sorry to hear that you faced a problem with our services.This is to inform your product is shipped on 30th Jan 2013 via Quantum Couriers, AWB No: D39089729, you will receive the productin 2 to 3 working days at your doorsteps.Our apologies once again for the inconvenience caused.

Regards,
Team Sulekha

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sulekha.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    1688
    Pending
    744
    Resolved
    551
    Sulekha.com Phone
    +91 44 3021 3000 (Head Office)
    Sulekha.com Address
    # 484 & 485, 4th Floor, Pantheon Plaza, Pantheon Road, Egmore, Chennai, Tamil Nadu, India - 600008
    View all Sulekha.com contact information