[Resolved]  Sulekha. Com — Wrong and cheap item shipped

Address:Bangalore, Karnataka

What do you have to say Sulekha. This is my 1st experience with you.
?????
Showing and Charging for Apple and Shipping Grape ??

Mohit - [protected]


From: Mohit
Sent: Wednesday, March 14, 2012 10:35 AM
To: '[protected]@sulekha.net'
Cc: mohit.[protected]@XX.com
Subject: RE: Thank you for your purchase, your order id: SUL[protected]
Importance: High

Dear Team,

This is not acceptable. I ordered for pet727_94 which is displayed on the below link and same is mentioned in the order.

http://www.philips.co.in/c/portable-dvd-player/pet727_94/prd/

I Received 717X/94 which is sheer waste of money and is just a DVD player.

You exactly know what I mean and if you don’t know – find out what went wrong? I need a call from someone senior who has the authority on my this mobile no – [protected] today itself. No response / solution to this will lead to consumer court and also this incident will spread to thousands of IT employees across country by a simple click of mouse. You can assess the damage.

Screen Shot of your website: on this link http://deals.sulekha.com/philips-pet727-portable-dvd-11921





Thanks and Regards,
Mohit
Team Manager,
Warranty Validations (Americas & Canada)
Hewlett Packard
Bangalore – India

From: Mohit
Sent: Tuesday, March 13, 2012 3:07 PM
To: '[protected]@sulekha.net'
Subject: RE: Thank you for your purchase, your order id: SUL[protected]
Importance: High

Dear Sulekha Team,

I am moving my house and am waiting for this shipment. I have already requested to ship the product on a priority basis. Please make sure you have my land line no also in the packet before shipping : 080 – 26960749 and send me the carrier’s details by e mail along with the consignment no.

Please ship it fast. This is my first order and I am looking forward to order more.

Thanks and Regards,
Mohit
Team Manager,
Warranty Validations (Americas & Canada)
Hewlett Packard
Bangalore – India


From: [protected]@sulekha.net [mailto:[protected]@sulekha.net]
Sent: Wednesday, March 07, 2012 11:37 AM
To: Mohit.XX.XX.com
Subject: Thank you for your purchase, your order id: SUL[protected]


Sulekha Deals Receipt
Dear Mohit,

Thank you for choosing Sulekha Deals - your trusted companion for great offers and discounts in your city!

This email confirms that you made a payment of Rs. 3488/- using Credit Card towards the product Philips PET727 Portable DVD player.

Your Order id is SUL[protected].

This product will ship on or before Mar 19 2012. If the product does not ship before Mar 19 2012, you will get a 100% refund.
Delivery takes 1-7 days after shipping, depending on your location.

The product will be shipped to the following address:

Mohit
1103, MINT, HM Worldcity Appts, Raghavanpalya
JP Nagar 9th Phase
Bangalore, Karnataka - 560062, India.

The Product Shipping information email will be sent to you once the product is couriered to you.
Or you may check online by signing in to your Sulekha account and clicking on My Deals section under My Accounts.

For any queries or clarifications call[protected] or write to us at [protected]@sulekha.net

Thank you.
Regards,
Team Sulekha
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Aug 13, 2020
Complaint marked as Resolved 
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Is there anyone at Sulekha to address this? Your numbers are not working as well.
Dear Mohit,

We apologize for the inconvenience caused. We have taken note of your complaint & will revert to you soon.

Thank you,
Team Sulekha.com

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