[Resolved]  Sulekha — not received my order

Address:Srinagar, Jammu and Kashmir

I have order a mobile karbonn a18 - black + silver from sulekha
sul[protected]
on 16 sep expected date of delivery is 24 sep but till now its on
readytoship status when I call customer care they say wait for 24 hours we will you information I call then many time they always tell me silly reasons wait for 24 hours
i have still sms in my mobile from sulekha and emails ..
___________________________________
sulekha deals receipt

dear mir arif,

thank you, your order has been placed.

An email / Sms confirmation has been sent to you.

The product shipping information email will be sent once the product is couriered to you. You may also check online by signing in to your my deals account.

Order information
order no : sul[protected]
order date : sep 16 2012
order payment : rs.8,999/-
Payment mode : credit card
estimated shipping date : sep 24 2012
shipping address
mir arif
bagh-I-mehtab
near water tanky C/O royal links
srinagar - 190015
jammu and kashmir
[protected]

billing address
mir arif
bagh-I-mehtab
near water tanky C/O royal links
srinagar - 190015
jammu and kashmir
[protected]
order details
product name
price
quantity
subtotal
karbonn a18 - black + silver
rs. 8,999
1
rs. 8,999
grand total rs.8,999
for any queries or clarifications call[protected] or write to us at [protected]@sulekha.Net .

Regards,
team sulekha
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Aug 7, 2021
Complaint marked as Resolved 
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Comments

Dear mir arif,

Extremely sorry to hear that you had a bad experience. We have noted your complaint and will revert to you soon.

Regards,
Team Sulekha.com
2day i call sulekha .. aand they told me your order has been shipped yesterday but our system is not update tracking number now they again told me wait for 1 day we will give u COURIER DETAILS so at Last i wait again for 1 day ...if they didnt give me details in 1 day then please re-fund my money ASAP because i am paying interest on that money .. really Ist time in my life i make mistake .. i deal with such a company
i have recorded all call of sulekha .. is there any way to up load recorded files
I BUY MOBILE FROM SULEKHA SUL[protected] (Karbonn A18 color ~ Black + Silver)

I HAVE ALREADY COMPLAINT ABOUT THIS AFTER THAT THEY TOLD ME YOUR ORDER IS SHIPPED .. BUT DIDNT GIVE ME COURIER DETAILS FROM LAST 4 DAYS THEY ARE TELLING ORDER IS SHIPPED BUT OUR SYSTEM DIDNT UPDATE COURIER DETAILS
SOOO PLEASE HELP ME OUT WHAT I DO NOW .. I HAVE ALSO RECORDED CALLS OF SULEKHA
SULEKHA DONT KEEP THERE PROMISES AND THEY PLAY WITH CUSTOMER GIVE SILLY REASON ...

I REQUEST TO CONSUMER COMPLAINTS HELP ME OUT ...
Dear mir arif,

We apologize for the delay in shipping your product. However the item has already been shipped & we will be sending you the airway bill number of the courier shortly.

Regards,
Team Sulekha
Dear mir arif,

Hope you have received your product delivered on Saturday 29th September.

Regards,
Team Sulekha

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