[Resolved] Sulekha — Order not shipped, nor refunded | |||
Feedback date: 6 Dec 2012 Order Date: 27 Nov 2012 Order Details: “Lenovo Ideaphone S880 (Salem) – Black” with the order ID “215001 Complaint: I purchased Lenovov S880 Mobile from Sulekha. I paid them online Rs 16,500 while placing the order. After 3 days of booking, they informed me that order cannot be shipped since item is not available with them. I requested them to repay, but Ten days have passed they have not repaid the amount. My feedback is: 1. Sulekha booked the order but the item was not available with them. 2. Till now there is no repayment and there is no status update from them that when we they repay. When I called the call centre they promised to repay in next 10-12 days. I hope they will keep their promise. Request to Sulekha: Please repay my money as soon as possible. I am hoping you care for your customers. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Sulekha paid back the full amount on 13 Dec. But I am un happy with the way they booked the order without having the product. I will feel shy booking any further order with Sulekha.
Reply
Dear Aadibansal,
We regret that we were unable to service this order as we faced stock issue with the manufacturer, this order stands cancelled and a full money refund has been issued on Dec 11th 2012.
For further queries you can call us on[protected]toll free) anytime between 9 am - 9 pm, 6 days a week (Sunday & National holidays excluded).
Regards,
Team Sulekha
We regret that we were unable to service this order as we faced stock issue with the manufacturer, this order stands cancelled and a full money refund has been issued on Dec 11th 2012.
For further queries you can call us on[protected]toll free) anytime between 9 am - 9 pm, 6 days a week (Sunday & National holidays excluded).
Regards,
Team Sulekha
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