[Resolved]  Sun Direct — non inclusion of additional channels

Sun Direct DTH — 50 % CHANNEL NOT WORKING

SUN DIRECT DTH 50 % CHANNEL NOT WORKING SINCE 2 WEEK. WE ARE PLANNING TO CANELL SUN DIRECT DTH

POOR SERVICE

SUN DTH — 50% CHANNELS NOT BEING SHOWN

CUSTOMER ID :[protected]

SIR,

WE ARE UNABLE TO SEE 50% CHANNELS OF OUR PACKAGE SINCE LAST THREE MONTHS DUE TO SUN-DTH PROBLEM & MOREOVER THEY ARE CHARGING FULL AMOUNT & NOT EXTENDING VALIDITY PERIOD. PLEASE ASK THE COMPANY TO RECTIFY THE PROBLEM. THEIR CUSTOMER CARE IS USELESS, AS THEY ARE NOT ABLE TO TELL ANY THING.

very poor service, not attending complaints nor showing on net or on ifo channel.

We've been cheated by SUN DTH.I can't also see channels in NAVSARI, Gujarat.Company didn't hear. Cheater, I'll never renew my subscription with this crafty people.

Sun Direct — NON GETTING OF CHANNELS IN SUN DIRECT

I could not get most of the channel as the upgradation is not done so far.
Contacted the distributor several times but no use.
Tried to contact the nodal officer but nobody picked up the phone.
Although sent two E Mails no reply so far.
The poorest customer service I have ever seen.

Jaya Kumar
Email [protected]@gmail.com

SUN DTH — NON VIEWING OF CHANNELS

My connection No.[protected]

I am using SUN DTH Connection for the last 1 1/2 years. For the last 1 month i am not getting channels for which I have paid. The Distributor at Eluru is informed that Dish Antenna direction is to be changed and it may take time. Now almost 50% channels are blocked and am not able to view them.

Of late your customer care is lethargic. Despite having called them over phone (that too it is always engaged...!) informed them that I am not getting Channels Kalainar TV, Jaya Plus, Raj, Vijay TV & Vasanth (Basic package) your personnel informed me that yr technical will reach my house in a couple of days time and adjust the dish since you have changed Satlite configuration...! They even promised me that this will be corrected before Deepavarli... But till date there is no resonse from you... when I try to call you over phone it is always engaged. I am really fed with the customer care. I have paid my annual subscribtion. Now we are being charged for not being able to view the channels for days together. Trust atleast now you will rectify the problem to our satisfaction. - Confirmation Code:[protected]

SUN DTH HAD CHANGED THEIR SATELITE POSITION DUE TO THIS MOST
OF THE CHANNELS ARE NOT COMING AND REQUIRED REPOSITIONING
OF DISH. INSPITE OF MY REPEATED REQUEST T0 THEIR CUSTOMER SERVICE TILL TO-DAY THEY HAVE NOT SEND THEIR ENGINEER TO REALIGN THE DISH POSITION.

I NOT CUSTOMER SERVICE ONLY GIVE THE COMPLAINT NO, BUT NO ACTION HAS BEEN TAKEN SINCE AUGUST,10.

Sun Direct — Channels are not working

Hi ,
I am the customer of Sundiret
I think Sun Direct management is not working properly even in the customer care center excecutives also behaving like unclutured pepole I do not know why they are behaving like that if give any complaint they are not acting upon that and every time when we called them there are just saying sorry and they are giving complint id
I do not like there service

Thanks
Shiva

hi,
i am keshava
i want to activate zee telugu channel
how can i activate in online?

I got SUN Direct DTH conncetion . i have satilite channels problem, i noticed this problem more than two months. their service people in bangalore no one still solved my problem .when ever i called customer care. they collect my address habit of saying they will solve the problem within 48 Hrs.then after 48 Hrs again another guy will answer and collect same details agian and say the same 48 Hrs story.i was frustrated with these people who are working in Sun Direct DTH service in bangalore.even they dont have compalint register record its like i repeat the same story all the time and any way they waste my time and money every day .please take necessary action towards these type of savage behaviour.a very rude behaviour of total setup. they prove that they are locals and want to be like a local guys. they just assure blindly and no proper responce or follow up action from there side. i think many would hve the same attitude and THIS WORST SERVICE i mean SUN DIRECT SERVICE may loose its identity because of these set up.

call me it u have gutts to solve the issue. [protected]...! and my consumer number is : [protected]

Sun Direct DTH — invisible channels

Dear Sir / madam


I have a problem on my DTH connection last 1 month,There are so many channels are invisible,I already complaint to your executive but there is no response to me,This is last information from me iam totally disappointed i hope you u will take a action very soon otherwise, Iam forwarding the complaint to consumer court.

My smartcard number is[protected] & iam taken a complaint number is 70525 /1-[protected]

thnx n regards
Bala

The worst service provider in India is SUNDIRECT. Even the nodal officers of their company are helpless. Never buy a Sundirect connection.

ratnakumar

SUN DTH — Channels

Dear team,

i have a Sun DTH connection but last few months am unable to view any channels,Sun team saying there is some satalite problem,

i already submitted lot of complaints to Sun DTH team.

Please do the needful on priority otherwise give back my installation charge.i can choose some other company Cable DTH TV .

Smart Card Number:[protected]

Thanks & Regards
Prajeesh C N

Channel error

Dear sir
I lost in all channel & E 48-32 error coming problem

Sundirect net work

My sun direct connection is not working.My smarcard No-[protected].Can you check.

sun direct compliant

signal strength only 94%, i feel due to ther some channels are not getting no signal;