[Resolved]  Sun Direct — Poor customer service I have ever seen in my life 1 & only (Sun Direct DTH)

Sun Direct DTH — Poor customer service i have ever seen in my life

What the hell service this stupid sun direct dth provides??? Not even a single soul knows how to talk to customer. Selecting english line, but still the rep dont understand english. Disconnecting the line and putting on hold for more than 10 mts are as usual habits ...

THe only one mistake i have done is by taking this stupid DTH service

Strongly agree :-(

worst customer care and no new free to air channels.the customer care number is busy most of the time.what the hell is this sun direct dth doing?

Sir,
we are very dis satisfied for using our sun DTH, because, we are recharged our connection on 10.02.09.But no response, 18th Feb-09 my father sent a letter to you, that time your people said, ur problem will be shor out with in a 1 hour.But still date nothing done, my father following you the dates of 10, 18, 20, 25, 26th feb-09.what is the respect you are giving to customer? Pls take immediate action.
Pls do the needful

Regards,
senthilmurugan.A

very verypoor &worst dth

Customer care?? does it even exists.Biggest waste of my money and time

Poor customer service I have ever seen in my life (Sun Direct DTH)
Past 3 week I am trying to recharge sun direct... not able to connect customer care in this 3 week after continues trying to connect to customer care only once I line got connected to customer care.. Response from sun direct DTH customer care (call back tomorrow after 11 am)...
I have diseased not contact (Sun group) any more.
Just throw out the Sun Direct DTH set of box to dustbin
Its totally waste of money purchasing Sun Direct DTH … I will think that I have given money to a beggar

Dear sir,
at the time of taking sundirect i actually having misconception that ur customer service is good as u are the new player enter in the indian market, but i am wrong as the worst/pathetic customer care you have .u people are not reviewing ur customer care people.u just shut down ur bhubaneswar customer care no[protected] as i have tried 300 times but no body will pickup the phone always engaged, & my mob bill will 600 /-.who will pay this money and also on comparision from tatasky their people reach the home for any service.
i[censored] people don't strong the customer service then dont lunch the service across india.
my punchline for ur service "less money more headache.

Dear sir,
at the time of taking sundirect i actually having misconception that ur customer service is good as u are the new player enter in the indian market, but i am wrong as the worst/pathetic customer care you have .u people are not reviewing ur customer care people.u just shut down ur bhubaneswar customer care no[protected] as i have tried 300 times but no body will pickup the phone always engaged, & my mob bill will 600 /-.who will pay this money and also on comparision from tatasky their people reach the home for any service.
i[censored] people don't strong the customer service then dont lunch the service across india.
my punchline for ur service "less money more headache.
subscriber id-[protected]

There can not be a customer care worse than this in this world. In the past 1 months i have tried to reach the chennai customer care & toll free number for atleast 100 times .but i could not reach them even once. I think they have kept the receiver down right from the day sundirect service was started and they do not have any people for customer care service or do not have customer care service at all . They are just Cheating the people by saying they are having customer care .If they pick my call i will kill them over phone itself. This is not the only problem.Among the commercial websites, the sundirect website is worst interface i have ever seen in internet.

what kind of people in sun direct there is no proper response at all not even customer care is working properply, nor even website too this is rediculus. im totally disgusted with the services i think i have to go to cusomer court file complaint . one note i would like to make i[censored] buy a sim card of 99 life time normal cellphone its customer care is really good, what about sundirect they charging nearly 2000 rupees but very poor service .i think consumer court should look into the matter .

I WILL TRY CUSTOMER CARE DAILY 5 HOURS . I AM NOT GETTING LINE . IN BEST CHOICE

I CAN TRY TO CHANGE THE NETWORK IN ONE WEAK.

you are not respones my call

TERRIBLE, HORRIBLE, WORST, PATHETIC, WIERD...I am not finding words to abuse SunDirect Customer Care Service. This is worst service I have ever experienced in my life, Probably never in future too...
I have been trying from a month, to recharge my plan, Both customer care numbers: toll free # [protected],[protected] are always busy, the second number a couple of times i got connected with an automated voice said, waiting time will be 1 hour...Worst...
Can not they setup enough number of phone lines and tel.reps??????? while they are charging good amount of money from the customers???
I would never suggest to this service to any one...

SUN Direct is a piece of CRAP!!!,

[censored] U SUN MANAGEMENT

The poor ( There is no word to explain the support).They are not doing bussiness they are bluffing the peoples.

Hi,
I have the same problem with sundirect. The numbers always([protected],[protected] busy. I tried many times. I just wanted to add a channel that was made impossible. Thanks to sundirect for making customer life misearable. Don't buy sundirect instead live without TV. Worstever service, dirty

Subhasha H.L

i wants to parchase sundirect ...my mobile number :-[protected](BHOPAL)

SUN DTH — v

hi.
is there any possibilities to get sun direct in computer instead of TV.. or in cwith single

I am a current customer of SUN DTH. This is a real fraud to get the customer and bad handle them. am not saying it without reason..lot of problems..
1. What they show on their website or customer care, or add pemplate...will not serve you. you will get less channel in actual. for example: check in shine pack, they show colors included...but when u subscribe..it's not..

2. Very frequent..within week time span..they remove the main channel from subscription.

3. You complain to cutomer care..of no use. if after a lot try...they add the channel..will remove in 1-2 days again.

A real frustating service to cheat ppl.

my dth is not working more than a week " BE1 error" tried a lot lot lot, past one year for recharge tried toll free, no response... so tat using only pay phone number my phone bill is 580RS, their minimum waiting time is 15min. :( . after 15min response is no one is available to respond your call so please try after some time. Gonna through away in dustbin.