[Resolved]  Sun Direct — after recharging can't get service

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

Boss,

I had the sundirect connection from 7 months back 5 months free subscription package(east sunshine basis pack), but when my subscription over they deactivate my account as, when i have the connection they fix it after 7 days.but when my package is over i want to recharge thro debit card on dt-14.08.2009, but when i call the customer care on that day on 11.30 pm the higher authority told me not to fix ur problem as the service is from 6 am to 6 pm, i was told him then why u open the cust care on nigaht he annoy with me and told me not to rechage the coupon & contact the nearest distrubuton on next day morning & recharge the coupon. I had recharge 1300/-, also the same plan continue but at the same time i take the music add on pack & new mercury pack for one month, but the thing is i have no time to check this, the add on pack not for one month as the money show in the sundirect account they not deactivated it auto matically& every month they deduct it for this before the expiry date of my add on pack i deactivated it and promise me not take any addon pack that the sundirect provide.as i am also the user of BIG TV, but their rechage facility is as good as tatasky.but the worst recharge pack the sundirect give.

in my opinion as the reception is good in the rainy whether wise i throw the same.

my suggestion to the all india marketint team is:
1-educate the cust care peple
2- have the review meating the regularly after the sales service.

smart card no-[protected]
mob no-[protected]

punch line-isko lagala to life main g.m ho gaya sala(mar gaya)

i cant get the malayalam and other chanels i had compainted but they had not taken any actions

Dear sir I am very sorry to tell you that the sundirect DTH is the worst worst service provider in the banglore city.They are not bothered about custmores.Whenever i call the exicutive's mobile that is swithed OFF. Last one week i am not able to watch none of the programs.So pls do the needful.