[Resolved]  Sun Direct — Sun Direct=WASTE

Im a Sun Direct customer from Kerala.. Recently some of my neighbours took Big tv, Dish tv eyc.. Only after that I realised that I took a wrong decision by selecting Sun Direct.. In BIG TV, they are giving almost every Pay Channels like SONY,SET MAX,STAR PLUS,GOLD,STAR MOVIES,SAHARA FILMY,V CHANNEL,M TV and many other channels for just 130 per month. Also they provide all the other channels which are available in Sun Direct.

They are not even including FREE TO AIR channels like ISAI ARUVI,KAIRALI PEOPLE,ZEE TAMIL etc which are avalable in all other DTH providers.. Sun Direct was famous for its variety of South Channels.. But now the real fact is that all the other DTH providers have more south channels in its Basic Pack.. Also the ADD ON packages are too costly when compared to others..

When i contacted the Customer Care they gave me a commendable suggestion "BETTER U CAN CHOOSE ANY OTHER DTH SERVICE"..
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Aug 14, 2020
Complaint marked as Resolved 
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sundirect for get my smard card[protected]
ples ples halp me

Sun Direct — Waste Service

Sun Direct Website is such a crap.
The options of recharge never works
They are not able to maintain the customers and now I have noticed that the recharge coupons stores have also been closed. Sun Direct DTH is such a pathetic network which never cares for their customers.
Talking about the care for their customers, their customer service is the worst I have ever seen
Customer service most times do not know what they are talking about, and if we press for answers they just disconnect the call.

I STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH
I ALSO STRONGLY RECOMMEND NOT TO GO FOR SUN DIRECT DTH

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