[Resolved] Sun Direct Dish TV — TV Channels getting discontinued

sanker n kutty

from Pune, Maharashtra

Address:

Pune, Maharashtra

Complaint on SUN Direct DTH TRANSMISSION due to satellite change.

I am a Sun Direct DTH customer from Pune, Maharashtra, and the smart card No. r.[protected]. I had given a comment in the web site for the customer care of SunDirect 3 weeks back regarding the TV Channels missing from the transmission due to change of satellite. Still it is displayed in channel No.001 that the technicians from SUN Direct would attend the complaint developed due to change of satellite. When Sun Direct office in Mumbai was contacted, they give me some complaint Number and told that the technician will attend the complaint within 2 days. 3 weeks are passed. Nobody has attended the complaint so far. Many of the Malayalam channels and some Tamil channels are also disappeared. Is the Sun Direct message coming in the channel 001 is genuine or a bogus one? Whether the SUN DIRECT authority is taking the matter seriously. ? Do they attend the complaint immediately.? The dealers of the Sun Direct Dish TV in Pune are not responding to our request. Immediate reply and suitable action is solicited .

Sanker N Kutty, Pune

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Sun Direct reviews

View all 2481 Sun Direct Reviews

Comments

muralisomas

from Mumbai, Maharashtra

the same thing was happened to me also. i had given complaint 1 month back to reallign the dish to customer care .they said this will be done within 72 hours. after a week i received a s.m.s. stated thet your complaint number is cancelled. again i contacted customer care. they said sorry for the cancellation.they agave a new complaint no. and said within 3 days their man will come and do that. after 10 days nobody has come. this is the way of service by sundirect.i have paid monthly fees in advance till march 2011.

this is my sad story.
murali.
[protected].

crn.prasanna

from Bengaluru, Karnataka

I dont know what the hell the customer service people are doing regarding the change in dish alignment. I too struggle for this with customer care for a month & no response from the technicians.

Its like SUN DTH is begging money without delivering promising channels. Even the problem is technical, they should appoint needed people for making customer service.

Even 1 day if we dont pay after our subscription period, they are cutting channels, what will they do now for cutting so many channels? will they extend a month subscription for this?? They wont.. Bloody Beggars!!!

I Hate SUN Dth service.

arunshenoy

from Bengaluru, Karnataka

The sun direct is the useless company- Nobody is bothered to
attend the compalints. Please dont get astonished by the advertisement
they are giving in chanels as well in leading newspapers.

koshim

from Delhi, Delhi

I am MK Reddy your customer not attended in my complent, i am more times complet the your cutomer care but no body action in my request,
my complaint numbers are:-
14 nov 2010, complint no DL 3531,
14 NOV 2010, complaint no DL 3837.
15 nov 2010, comp no DL 3575
18 nov 2010, compl no DL 3525.
19 nov 2010. complaint no DL 3553.
NO bady can attend for my compaint till date .
I am not satishfy for your customer care and also sundirect, my preent addrass given your customer care centre.
MY Smart card No [protected]

kamalendu Deb

from Bengaluru, Karnataka

Sir
My Id:[protected]R
kamalendu Deb Mob:[protected].
Mail Id: [protected]@ymail.com
I have recharged for Rs.1200/- for megasunshine with bengali channel facilities for six month WEF 25 jan 2011 from Millis electronics, jagiroad, Morigaon, ASSAM.
But sorry to inform that I got information at Sun direct Tv that my balance will expire on 26th.Feb 2011. Even full package for Megashine package not available to me.
It means your said agency not recharged my 1200/- rs. in my ID [protected]R account and thus facility been curtaled hence forth.
You are requested to look into the matter and take action against the above mentioned age4ncy (millis electronics, jagiroad), otherwise i shall lodge my complain to appropriately.

Thanks,
kamalendu Deb, .
Qtr.No.C-6/2, HPC township, PO:kagajnagar.Morigaon
ASSAM. Pin:782413.
Mob:[protected].Sun direct ID:-[protected]R.
Mail ID:[protected]@ymail.com

krishnakumar111

from Ottappalam, Kerala

Dish TV — change in channels

This complaint is about dish tv. We are not getting tamil channels like sun tv ,ktv,sunmusic.We dont want ten cricket at present. Make arrangements for our complaint.our card number is [protected]-8.From Krishna Kumar .mob no.[protected].

Nicegirl Sankalove

Hello
my name is Miss Rita Tamaya, after viewing your profile in this site, then i feel like dropping this massage to you, please i will like to know more about you and if you can send an email to my email address i will give you my picture because i have something important which i will like to share in common with you. Here is my email address ([protected]@yahoo.com)
Rita.

shashi02261

from Dumka, Jharkhand

Dish TV — channel changed when needed

i have dish tv connection dish tv changes its pack when something additional going on this time cricket match is going on in star cricket and star cricket remove from pack and we have forcely provided neo cricket some days before cricket is going on in neo cricket it had been removed from my pack