Sun Direct — No channels are displayed post recharging

Address:East Delhi, Delhi

Hi,

I am customer of Sun Direct services since last 3 years with SCN#[protected]. I recharged my connection with one year subscription in March 2011 with Hindi Shine Pack. Since then I am not able to get all the basic channels. Only channels which I am able to view are Sony Entertainment, Discovery, SAB & Aaaj Tak. I have logged 3 complains with customer care but the issue remain un resolved.
I request you to look into the issue as soon as possible since it is been 3 months since I am not able to enjoy Sun Direct Services.
The message which is displayed when turning on other channels in the pack is
E16-4 Service is curently scrambled.

--
Regards,
Tarun B Agrawal
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Sun Direct DTH, hydrabad
Location: BHANUR, MEHTAK DIST, AP PIN CODE 502305

K.V. VENU, SMART CARD NO [protected] ( mobile no [protected])

No channels are displayed post recharging
Hi,

I am customer of Sun Direct services since last 3 years . I recharged my connection with one month subscription in December 2011 with Malayalam basic Pack. Since then I am not able to get all the basic channels. Only channels which I am able to view are Sury, asianet only. I have logged 3 complains with customer care but the issue remain un resolved.
I request you to look into the issue as soon as possible since it is been 01 months since I am not able to enjoy Sun Direct Services.
The message which is displayed when turning on other channels in the pack is
E30-4 Service is curently scrambled.

--
Regards,
K.V. VENU, CELL NO [protected]

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