[Resolved]  Sun Direct TV Private Limited — Not getting channels

Address:Chennai, Tamil Nadu

I have taken Sun direct DTH about 3 months ago . My smart card number is [protected]. Since 2 weeks I am not getting the channels due to poor signal. I have contacted the customer care several times. But the problem is not olved . They have not sent any technician to rectify the problem. As directed in their Web site I tried to contact the nodal officer on PH.No. [protected] several times. But he never answers. I have given 5 mails on the given mail address nodal [protected]@sundirect.in. He has not responded to the mails also. Kindly do the need ful to solve my problem and the corporate office kwow the inapt attitude of their customer service and AP nodal officer.
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Aug 13, 2020
Complaint marked as Resolved 
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Ref: Smart Card No. [protected]
I have sent an amount Rs.100 + Rs.100 through onlineSBI for Topup my Smart Card Amount on[protected].
1)Vide Ref.No.13-Feb[protected]Feb-2011)
TO TRANSFER
INB Sun Direct TV PVT LTD MERCHANT_CODE Paymen
14349528IG41132715 TRANSFER TO [protected]
STATE BANK OF INDIA O 100.00

2)13-Feb[protected]Feb-2011)
TO TRANSFER
INB Sun Direct TV PVT LTD MERCHANT_CODE Paymen
14349425IG41132414 TRANSFER TO [protected] STATE BANK OF INDIA O 100.00

But to my surprize, I could not get any amount to my samrt card account.

In this connection, I request to do the needful immediately.

Sincerely yours
MUNIKUMAR, Tirupati

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