[Resolved]  Suvidhaa Infoserve Private Limited — customer care not responding and railway reservation system

Dear Sir,

We apologize for the inconvenience caused to you. It might be possible that due to heavy call flow, we might have not being able to assist you in your query. This might be a one off case wherein you were not able to reach us. However, this is no excuse for not being able to serve you better.

Please note, apart from +[protected], we also have our toll-free number[protected], open 24 hours for our customers. We request you to give us a call on these numbers or provide us with your contact no., so that we can get in touch with you at the earliest and assist you.

We sincerely regret the inconvenience caused to you and look forward to assisting you soon.


Thanks & Regards,

Customer Support

dear sir,
This is to inform you that this service is really wonderful and also very convenIEnt . but there is one thing which I don't like, is the receipt which you are giving is not the same for all type of payment. IE for LIC policy you are giving A4 size but for Gujarat gas payment your receipt size is just 1/5 of the A4 size . so the franchises want to save paper they tear from 1/5 of4 size after taking print out for GUJARAT GAS PAYMENT RECIPT, but after that if there is LIC policy receipt they continue from that point so the next person get receipt having cutting line on the centre, which is difficult to preserve the receipt in one pIEce
so kindly give instruction to your franchises to give full page receipt or change your software so that it comes in full page, . (all receipt should be of equal size)
thanking you
`NITIN MISTRY
Bharuch