[Resolved] Suzuki Access 125 — Defective engine | |||
Suzuki Access 125 Scooter purchased from Petal Suzuki, Gurukul Road, Ahmedabad in 2008. Scooter was regularly under their service. After the last service on 8th October, 2012, it started emitting smoke and while running, engine stopped (on 24.10.12). Mechanic was called from Petal Suzuki, who took the vehicle to their show room at Naranpura, where they said that engine has to be opened as there is oil leak for which they estimated expenditure of Rs.5500/-. This expenditure in a span of 4 years that too opening of engine is unbelievable and nothing but due to manufacturing defect. I also have an Activa Honda purchased in 2006, but it never did give any problem so far. The repairing expenditure never crossed Rs.500/-. Thus, compared to other scooters, suzuki is not giving better and efficient result, which the company should seriously research for correction. If the company is caring, it should pick up my vehicle and examine thoroughly for the defect and repair it to my satisfaction free of cost, or else I may have to condemn the vehicle so early and will not recommend purchase of the vehicle to any of my friends or general public. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
my access125 is fuel consume low.oil consume of highly(900kilometer of 450ml)
Reply
Suzuki Access 125 Scooter purchased from Ravil Suzuki, Chhani Road, Ahmedabad in 2012. Scooter was regularly under their service. After the last service on 23rd January, 2016, it started emitting smoke and while running, engine making noise. Mechanic was called from Ravi Suzuki, where they said that engine has to be opened as there is oil leak for which they estimated expenditure of Rs.5500/-. This expenditure in a span of 4 years that too opening of engine is unbelievable and nothing but due to manufacturing defect. I also have an Activa Honda purchased in 2007, but it never did give any problem so far. The repairing expenditure never crossed Rs.500/-. Thus, compared to other scooters, suzuki is not giving better and efficient result, which the company should seriously research for correction. If the company is caring, it should pick up my vehicle and examine thoroughly for the defect and repair it to my satisfaction free of cost, or else I may have to condemn the vehicle so early and will not recommend purchase of the vehicle to any of my friends or general public.
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