[Resolved] Symphony Air Cooler — servicing/spare parts | |||
I have purchased Symphony Diet Air cooler.Within One and half year the wheels are coming out( Some part is broken.) I have booked a complaint online and there is no response. Finally I could locate an authorized service people and with great difficulty he could come to our residence. Ultimately he informed that the particular spare is not available. If the spare is not available, why do the company manufactures such a product? I advise that no body should purchase Symphony diet cooler.If any company representative help me out please. R.Kishore Kumar, Secunderabad Ph>[protected] mail:[protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
33 Comments | |||
Comments
symphony cooler is for unlucky buyers and manufactured and serviced by company which is worst than a brothel company.DONT BUY SYMPHONY COOLER.
The owners manual is prepared sothat numerous symphony models could be covered.But it has missed many instruction points required for 22i model.For eg the purpose of small door on top is not given. The door provided at back side of the unit is not big enough to put ice cubes, further the locking system of this door is very poor because we have to bend the door to achieve locking.So take care to rectify the above mentioned shortcomings.
We have purchased symphony air cooler hi cool model . there was a problem with the motor which was rectified by the technician in the hyd.authorised servicecentre- SAIRAM SERVICE CENTRE, HYD whose manager is V SUDARSHAN.The technician has broken the swing blades. they agreed to replace it free of cost as it was their mistake.Repeated calls was of no use. Now he says he will not replace. WE have to bear the servicing charge & cost of parts for no fault of ours. WHY? is this how symphony limited works? We have been using symphony coolers for the past 25yrs. Never had such a bad experience.
Very bad service, in Gwalior city M.p. india
I have been using the symphony air cooler 22i since past 5 years, no malfunction or damage what so ever. I even remove the back on my own to clean the bottom tank and the honey comb pad. and fix it.
Fan, swing, pump all working as usual. Best air cooler I have seen. Even many of my relatives are using different models since years, all of them are working with proper cooling, thanks to the honey comb pad.
Only problem i am facing now is, the drain plug has become loose after removing it and putting it back multiple times. Water drains out quickly and floor becomes wet. I see that the price for drain plug is just 12 rs, where can i get it?
Fan, swing, pump all working as usual. Best air cooler I have seen. Even many of my relatives are using different models since years, all of them are working with proper cooling, thanks to the honey comb pad.
Only problem i am facing now is, the drain plug has become loose after removing it and putting it back multiple times. Water drains out quickly and floor becomes wet. I see that the price for drain plug is just 12 rs, where can i get it?
It's a good product but motherboard is gone and where will I get it...
my name is sushilkishore district motihari ward 37 chhota bariyarpur hawaiadda fold. Mai symphony air cooler 18may 2019 ko moglix. com se kharida lakin. gub 2020 mai chalu kiya to nahi chal raha tha tub khol kar chalaya to chalane laga lakin june2020 mai purn rup se band ho gaya gub symphony care ka teknisiyan aya to bola ki eska moter pcb kit and key pcb sab kharab hai esase yahi lagata hai ki symphony ka sara spair part ghatiya quality ka hai hum symphony kai nam per kat gaya service center mai. Spair part bhi mahangai bataya ga raha hai
i have purchased symphony diet after three year cooler motor stopped working, there is no availability of spare part specifically cooler motor, now my cooler just become dumping box . i request to company make the availability of spare parts.and I suggest to customer before buying this symphony product, check the availability of spare part and service center
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+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
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1)main moter
If these available Please give info to -mob.[protected], [protected]
Please make arrangements as early as possible. Waiting for quick response, iqbal bargir
Thank you.