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Symphony Limited Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 716
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290
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+91 79 6621 1111
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Ahmedabad
Ahmedabad District
Gujarat
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380054

Symphony Limited reviews & complaints page 4

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A
Abhimanyu Dubey
from Naini Tal, Uttarakhand
May 1, 2022
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Symphony Diet 3D 55i+

Address:202 Gokul Appartment, Burari Garhi, Delhi 110084

It's not even a month the pump is not working, i have not expected such a low quality product from this brand even after spending ton of money we are just engaged in their fauty product and useless service, which only god knows when they are actually going to resolve....
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R
Ritznew
from Pune, Maharashtra
May 1, 2022
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No action on register complaint

I have taken symphony cooler on 30 March 2022 within 1 month cooler. Stop cooling after registering complain on 28april2022 no action taken place till 1 may 2022...
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E
e tax
from New Delhi, Delhi
May 1, 2022
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Product strom 70i s n 1251640007454d818

My cooler under warranty but cooling issue yet not solve and web site not accepting complain...
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C
Chandrabhan Dhonde
Apr 29, 2022
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Delay in repair of cooler

Address:Nashik

I have requested for repair of my symphony cooler to nashik service centre, he asked for some parts required to be demanded, (PCB), Still 21 Pril he was given any update and not attending calls, required prompt action....
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C
Chandrabhan Dhonde
Apr 29, 2022
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Pending repair of cooler

Address:Nashik

I have requested for my symphony cooler to nashik service centre, he asked for some parts required to be demanded, (PCB), Still 21 Pril he was given any update and not attending calls, required prompt action....
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D
ds05
Apr 29, 2022
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False/ misleading advertisement

Product - Symphony Movicool L65i-S Cooler
Order No : #7122-1

Sharing my bad experience in order for others to safeguard themselves from the trouble I'm facing after selecting to buy this product from this (https://shop.symphonylimited.com/products/symphony-movicool-l-65i-s-large-space... website.

So, I received this product on 17th march and the next day, I realized that this delivered...
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Rakesh Reddy Chityala
from Hyderabad, Telangana
Apr 28, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace a water pump for Symphony cooler and it is not working within 25 days of replacement

Recently had problem with water pump so raised a complaint with Symphony. Symphony service partner has reached out to me for the same. Service partner number is +[protected]. He sent a technician to my home to solve water pump issue.

Technician no is[protected]. He came to my house on April 5, 2022, replaced water pump and Honey comb pad. He said water pump will have one year warranty. For this they have charged 2500/-...
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G
gopinadh
from Hyderabad, Telangana
Apr 27, 2022
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Sumo go Cooler

Address:Street no.5. kalyanpuri,uppal

I am not getting authorized repairer at Hyderabad to repairer my cooler...
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P
Pragatti Oberoi
Apr 26, 2022
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Cooler and Technician

Address:GH 43 Flat no 303, Sector 20 Panchkula

A technician came home to repair the cooler and its pump. He installed a faulty pump that stopped owrking next day. He never answered calls or checked it again. Your company is the worst that only cheats people, so is your customer care. The worst experience has been with you guys. Absolutely no customer complaint resolution.

I either want full refund or want the technician to come again and correct the cooler....
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R
from Hyderabad, Andhra Pradesh
Apr 26, 2022
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Cooler pump is not working from a week

Address:405, Block B, Aparna Cyber Commune, Nallagandla, Hyderabad, Telangana

I have purchased a new cooler last month and with in one month the cooler pump has stopped working. We have raise the request with costumer care from one week, but they have not fix the problem yet.

The service person visited home once and fixed the issue in afternoon. The cooler pump stopped working again in evening. There looks to be some basic defect in the cooler unit we have purchased.

Not sure if it was...
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A
Amar steel
from Bikaner, Rajasthan
Apr 24, 2022
Apr 25, 2022
This thread was updated on Apr 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Many issues to online ordar movicool DD 125l

Address:Near Pugal phanta New Gajaner road Bikaner

Sir Please provide my GST Number Bill because I am Clem my GST ITC.i have already mention my furm GST number but sand me unregistered invoice.also two part delevery and box was demage condition I have not opan my parsal frist solve my GST Invoice issue...
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S
sravan9324
from Hyderabad, Andhra Pradesh
Apr 21, 2022
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Air cooler received without moving wheels

Address:Hyderabad, Telangana, 509325

I ordered sumo 115XL air cooler and received it without moving wheels. I'm calling to customer care but no proper response. It is truly ridiculous. Kindly request symphony to replace the product as early as possible....
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N
Nandan1991
from New Delhi, Delhi
Apr 20, 2022
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Symphony sumo 75 xl desert air cooler

I purchased a symphony air cooler on 16th April through Reliance digital which is 4 days today I check in my status it is written that it is shipped and I am tracking then no update is showing. I am looking at this, I talked to customer care, they speak daily, today you will get customer care service is so useless, can not expect such service, never seen such service which customer care does not have any update, that is no valid region And...
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P
PriyaranjanG
Apr 19, 2022
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Air Cooler (ACOTO268-Diet 35T)/Defective product sold

Respected Sir/Madam,

I purchased a air cooler, Sl No. [protected]D4V, Invoice No.BPJ-S0000233 on 11th April'22 (Invoice attached) and brought it home however found the front top panel was broken (photo attached) when I unboxed the product on 12th April, 22 (noon). I immediately called the sales person named Akash, Contact-[protected], Patra Electronics and informed about the issue and a ticket (BU[protected]) was raised...
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N
Nikhilgaikwad29
Apr 19, 2022
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Faulty product supplied and delay in providing a replacement

Really very disappointed with the service of Symphony .I had purchased a Diet 3d 40i cooler last week on 14th april. The cooler was purchased online from the company website. The product did not work for even 15 minutes, hence had raised a replacement request

The replacement request order 19894-1 is open since 2 days - with no response from the courier agency.

The call center people are really annoying as they...
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R
Ranganath samudrala
from Hyderabad, Telangana
Apr 19, 2022
Apr 28, 2022
This thread was updated on Apr 28, 2022
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Damaged product received and solution not provided

I regret the purchase of the symphony cooler..
I have ordered one on[protected]
I have received on[protected]
I found it damaged...after so much struggle i got the customer care number connected
I raised a complaint on[protected]
They closed it and raised another complaint themselves on[protected]
After so much of follow-up engineer visited my home on[protected]
I asked for replacement but they...
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N
Navanat Landge
Apr 18, 2022
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Fan is not working

Address:flat no 104, Samarth Srushti, Opposite venus international school, old moshi alandi road, Moshi, Pune-412105

I have bought new symphony 12 LT air cooler on 7/04/2022 . after working 4-5 days, fan suddenly gets stopped working..
Please can you send technician as soon as early....
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B
Bobby1106
from Faridabad, Haryana
Apr 17, 2022
Apr 17, 2022
This thread was updated on Apr 17, 2022
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About insulation

Address:H no 1106 sector8 faridabad

I purchased cloud 15 from co. After receiving on 14 April. No intallation done yet of that wall cooler. How symphony say they they work for customer. Bad impression on all purchased who bought from symphony product. Please resolve problem.
....
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K
Ktuchandan
from Hyderabad, Telangana
Apr 16, 2022
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Aircooler not working

I bought symphony air cooler and it's not even a month that cooler started giving problem I raised complain on customer care which contact some time and sometime not working after generating tickets no response no idea when it's going to be done no call no text only computerised reply! Complain ID HY[protected]...
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S
Saurabh Pathe
Apr 15, 2022
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Swing not working properly

Address:PLOT NO 4 MAHESH APARTMENT SARANG SOCIETY

I bought new symphony hicool 31L cooler but the swing is not moving properly or at all....
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