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Symphony Limited Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 716
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Symphony Limited Phone Numbers

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+91 79 6621 1111
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+91 79 6621 1140

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Symphony Limited Head Office Address

Symphony House, FP12-TP50, Bodakdev
Ahmedabad
Ahmedabad District
Gujarat
Kenya
380054

Symphony Limited reviews & complaints page 2

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J
Joshi123456
from Jamnagar, Gujarat
Mar 12, 2023
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Requirement of Drain Plug of Symphony Air Cooler Ice Cube 27 Ltr

During relocation to my new house, I have lost the drain Plug of Air Cooler (Ice Cube 27 Ltr) of Symphony Limited. Please intimate from where it could be bought. I am currently staying in Jamnagar, Gujarat....
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S
Shivani Valecha
from Mumbai, Maharashtra
Mar 9, 2023
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Water pump not working

Address:India
Website:Symphony

Dear Symphony,
I didn't expect the most famous symphony cooler has started producing faulty products. I bought symphony sumo 75 XL last year before summer. After spending around 11000/-, I am not at all satisfied from the performance of this cooler. First of all it has no cooling efficiency as mentioned on Amazon website. Second its pump is really absurd. Last year pump was working but this year it is not working at all as if...
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M
mddhatri
from Secunderabad, Telangana
Sep 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not attending to my complaint about non-working of Symphony air-cooler Diet-50i not

Address:Symphony House, FP12-TP50, Bodakdev, Off Sarkhej - Gandhinagar HWY, Ahmedabad, Gujarat

Cooler=Symphony air-cooler Diet-50i
Date of Purchase=30.04.2022.
Purchased from=Mahavir Emporium(Gift World), Habsiguda, Hyderabad-7

My problems with the cooler started from day.1. First the leakage from water outlet, attended to by replacing the cock with a new one by the person from the shop where I bought the cooler.

On the 2nd incident, from 2nd day onwards, when the cooler's only fan was working...
+1 photos
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B
bvijaya2610
Aug 31, 2022
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Did not get refund for the cancelled order

I ordered one cooler online invoice no 38598-1 on July 31st 2022, after the order confirmation did not get any update for the delivery, so I cancelled order after 7days around 8th August, today is 31st August still did not receive my refund. getting error in the website to log the complaint, no one is responding to my email or calls....
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S
Sun_nav_8123
Aug 30, 2022
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Horrible product and bad service

Firstly, I purchased a Symphony hi Flo model on April. After 2 months the pump stopped working and I registered a complaint asap. But for 2 months no one visited.
I just saw them giving one call and as I was busy, the person did not even care to call back or follow up. The what's app support is so horrible n useless.
The service team who spoke to me on call said that I registered complain on one more number. Such, sad liars,...
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H
harika satya
Aug 21, 2022
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Poor customer service

We have bought symphony 12L air cooler along with warranty (1 year) in April and it's not working after 15 days of purchase. We have approached customer care and other concerned persons multiple times but the issue is still not resolved. It's been already 4 months without any proper action and the raised complaints has been closed without any resolution. I never seen such a poor customer service. They are very much proactive in closing complaints...
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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Worst product

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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I didn't get any proper response from symphony.

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
+3 photos
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A
Ashij
from Cuddalore, Tamil Nadu
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about deliver the faulty product

I purchased symphony sumo 75xl desert cooler on 6 month before.in the 6 month I am facing so many issues in that cooler.i that cooler if i on means shock will occur in the full body.yesterday my 10 month baby unfortunately touch that she will shocked.i complaint about issue with the technician.they will change the cooler pump 3 times again the same issue i am facing.so again i am not do service.i want the replacement of the product.technician...
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S
Sribatsa Dash
Aug 5, 2022
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Symphony cooler water motor problem

Address:At/Po-Kumbharbandh, PS- ITPS Banherpali,Jharsuguda,odisha,pin-768211

Symphony cooler winter xl i+ water motor problem...
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S
Shubh Omar
Jul 31, 2022
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Replacement of symphony winter 80xl I+

Address:Shantinagar, dibiyapur Auraiya, Near Railway Crossing, Parushram chakki wali gali

I had made a purchase of an Air Cooler from Kalpana Electronics, Dibiyapur Auraiya Uttar Pradesh.

I have purchased this cooler just 4 months ago from today and The Cooler started giving electric shocks and Complaints were made from May, June, all the way till yesterday.

Now, the Technician Sher Singh (reporting to detech services from Symphony Customer Care) visited our premises atleast 4 to 5 times and has tried...
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M
Mohammed Razin
Jul 22, 2022
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Air cooler ice cube 27

Address:Chennai

No cooling fan not working blower noise only very very very worst service no response authorised dealer i am contact behaviour sense very very poor worst service no response...
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T
Tausif H Shaikh
from Pune, Maharashtra
Jul 13, 2022
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Control panel not working

I have purchased a cooler diet 3D 55i+ tower and since second day o[censored]se it's not working and after raising tickets many time technician advises us to use it the way it is. And goes away.

One of the worst product and worst service provider.. buying symphony products means waste of money after raising many complaints a useless technician comes and advices us to use the defective product. And top of it he closes the ticket...
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S
sakshi0417
from Sagar, Madhya Pradesh
Jun 29, 2022
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Jumbo 70L cooler

Address:Ankur cyber solutions, Katra namak mandi dayanand ward

We have purchased Jumboo 70 L cooler from SAGAR M.P. (470002) on[protected]. It's been just 3 months but we have looged complain every 10 days from the contact no +91-[protected]. We have faced issues with pump, holes of the cooler and motor.
Though, we have logged complain many times and this has been taken care but it is very frequent. We have not expected that Symphony feedback will be this worst.
Recently we logged complain...
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O
Official Ayush
Jun 29, 2022
Jun 29, 2022
This thread was updated on Jun 29, 2022
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Refund related oder id :- 35818

Address:Ahemdabad
Website:Symphony limited.com

Hello I am Ayush Kumar. I order to symphony cooler Diet 50i black air tower on symphony offical website symphony.com, I was pay payment on 1/06/2022 with my debit card and my money also debited on 01/06/2022. today 29/06/2022 29 days of my oder was cancelled but not received my refund money how much or take time
Then my money has not come till now, when will my money come or not, tell me...
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R
rajeshaaditya
from NEW DELHI, Delhi
Jun 20, 2022
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Symphony Cooler HI Cool 45T Non functioning of Pump and Swing Button

Address:New Delhi

Hi,

My name is Rajesh Kumar and I had registered a complaint Symphomy Customer CAre on 16th June, Thursday through service request no. ND[protected] for the non functioning of the motor pump and the swing button of the my Symphony Air Cooler. While registering my complaint I was told that the complaint will be attended in the next 24 to 48 hours. However it is really disappointing that today is the 5th day since I registered...
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S
Spayush
from Patna, Bihar
Jun 16, 2022
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My money not refund back

Address:Bihar, patna

My order id :-35818
I order to symphony cooler diet 50i black
On 01/06/2022, I pay payment with online payment method. My money was debited that day on 01/06/2022, then after check 1 hour I try to track my order then i see my order was cancelled after read terms and conditions i call symphony costumer care services on 10/06/2022 but they only reply, sir consider will be forwarded or highlighted to our team i regularly call...
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F
from Jammu, Jammu and Kashmir
Jun 13, 2022
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Water motor is not working.

Address:Hno 122peermitha jammu

Water motor issue....
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F
Fakhruddinkuvadvawala
Jun 12, 2022
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Swing

Address:9,vohra society near old junction, surendranagar Gujarat

Swing is not working...
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M
mukul gaikwad
Jun 8, 2022
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Product return and refund

Address:Parbhani

I ordered a symphony cooler from their website but it is not working properly and no cooling at all. So I requested to return but still after 15 days I get call that your order is received again after 15 days same thing happened I have not accepted the product.
Refund my amount and cancel the order
Order no. 23948
Return order no. 23948-1
Registered Mobile -[protected]...
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