[Resolved] Symphony Air Coolers — LEAKAGE OF WATER | |||
With reference to purchase of the Symphony Air Coolers NINJA of 15 lts at star bazaar ,Chennai on 13.5.2011 detail of the warranty and bill enclosed . we have problem with the unit water is coming out from the front of the water level indicator between the joint of the base with castor wheel to the body of the cooler . our whole room got damped it also spoiled our bedding ,further for service contacted star bazaar ,Chennai no proper reply they don't no the service centre of the Symphony Air Coolers at chennai its horrible without knowing the product & service detail STAR BAZAAR people promoting this type of substantial product cheating consumer ,TATA group to improve the retail market it should make there club member with full satisfy procured this product by paying full amount [protected]@hotmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
40%
Complaints
717
Pending
0
Resolved
290
+91 79 6621 1111
Symphony House, FP12-TP50, Bodakdev, Ahmedabad, Gujarat, Kenya - 380054
View all Symphony Limited contact information
1. It was shocking to see spy camera in the ladies trial room, when asked for the reason. they denied to answer. .When i tried to make a phone call to police, they grabbed my phone and threaned me and took me inside the manager’s room and convinced me that the camera in off and some other person told that it is not at all a camera, which i can’t believe. Being a women i don’t have any safety there, so immediately rushed out.
2. If anyone of you can make a visit to this place please be careful. Staffs there using harsh dirty words on customers once the customer leaves the place. Particularly Male employees in vegetable section and men’s cloths counter.
3. After weighing of one full chicken, they placed it for cutting and packing, When i reached home and cleaned that chicken for preparing Chicken 65, I was surprised to find that one leg and rib piece was missing. Even most of the time I find old meat and sea foods. but don’t know where to launch these kind of consumer complaints
4. One day i bought a kurtha worth Rs.349/-, a few days later my friend went and bought the same one for Rs.499/-. When we rushed with the cloths they denied to refund the amount as she used it once.
5. Inner garments are very badly organised different size in the box and some other size on the inner garment.
6. Discount cloths was charged on the MRP. kurtha found in the discount place with MRP Rs.399/- has discount of 25%, it has to be charged Rs.300/- after discount, i confirmed it with the section manager there and placed for billing. When i saw the bill shockingly they have charged Rs.399/-. And Men’s denim jeans discount board was placed under Women’s jeans counter. Nil knowledge about the stock available and unwilling to serve the customer, the attitude which cannot be changed even after warnings or charge-sheet.
THE STAFFS IN STAR BAZAAR SHOULD BE PROVIDED WITH SOME BASIC KNOWLEDGE OF CUSTOMER SERVICE!!! ON WHICH THEY LACK
THESE ARE THE DIFFERENT EXPERIENCE YOU CAN EXPERIENCE SHOPPING IN THAT HUGE ROBBERY SHOP.
TILL DATE NO ONE HAS RAISED VOICE TO REMOVE THE SPY CAMERA INSIDE THE TRIAL ROOM, EVEN TODAY YOU CAN WALK IN TO FIND.
Mr.TATA if reads this comment please change your Admistrative staffs as they fetch bad name to your enterprise. Blame the HR for recruiting lower grade men and women, those who don’t know how to speak, and behave in a hi-fi shopping centre