T24 Mobile — Poor network,Rude Customer Care n Fraud | |||
I am disgusted with the T24 service-poor network,call drops,voice-break n poorest customer care.Customer care behaves rudely n 1 out of 100 calls they respond.They threatened me to block my incoming n outgoing calls around 3 p.m.,17 Sep,2012.They told me to switch to other networks instead of solving my problem.Prior to this,they even assured me to sort out the problem within 6 months n now its been more than 1 year.Another prob. is that they assured me to recharge my no. with 60 bucks on 2nd sep,12 n till date nothing has been done inspite of my oral reminding over the phone.Its unimaginable that FUTURE Group loot the customers in such a way.What is Management up to?..so many complains over the net n phone...still no action or improvement in their service..May GOD save Us!! Was this information helpful? | |||
5 Comments | |||
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I have emailed u but no action/improvement or any sort of contact made to me..
Dear Aditya,
Hi, This is to inform you that the outdoor coverage is good but there is a problem with indoor network coverage as the location is in the null zone of both serving sites. The place is very congested and there is high penetration loss by many buildings hence the network problem.
In case you have any other queries please get in touch with us and we will be glad to assist you.
Regards,
Priya
Future Group Care
Hi, This is to inform you that the outdoor coverage is good but there is a problem with indoor network coverage as the location is in the null zone of both serving sites. The place is very congested and there is high penetration loss by many buildings hence the network problem.
In case you have any other queries please get in touch with us and we will be glad to assist you.
Regards,
Priya
Future Group Care
I agree - I have a similar issue faced with a connection activation
Will put in a seperate entry - so that others are not trapped in this fraud
Samy
Will put in a seperate entry - so that others are not trapped in this fraud
Samy
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+91 89 7621 2121
Ajay Kumar, 9th Floor, Tower - C, 247 Park LBS Marg, Vikhroli (W), Mumbai, Maharashtra, India - 400083
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Hi I am Priya from Future Group. I apologize for the inconvenience caused to you. Please write to us at [protected]@futuregroup.in along with your contact details and reference id 7432 to enable us to contact you.
Regards,
Priya
Future Group Care