[Resolved] T24 Mobile — Sim Card Deactivated | |||
Hi, I had took T24 Sim card in Big Bazaar in Chinchwad Pune 2 weeks back. I had submitted documents at the time when I took sim card and activated 98 rs GPRS plan. After 4 days Sim card is de activated. I called customer care they said to go the place where you took sim and enquire when I went they said to resubmit documents and I did. But still my number is not activated. It's been more than one week I resubmitted douments. when I call customer care they say we cant do anything you should go and check where you took Sim. When I go there they say we sent documents. No one is taking resposblity. And I dont understand why customer care representatives are not taking any complaints. Why the customer care is there for if they are not entertaining any complains from customers. And we should go every time to bigbazaar to enquire about status?? Why dont T24 have point to contact to take customers complaints and solve it. Please escalate it to higher management about this and do the need full. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
t24 company is a cheater company..They are selling sim in 30 rupees by promising 45 TT in bigbazar. But this is absolutely false..There is no TT on 30 rupees sim. So I request to you please don't go to purchase the sim of t24 company. They are Thief.
Dear customer,
Hi I am Priya from Future Group. I regret the inconvenience caused. Would request you to write to [protected]@futuregroup.in with your concern details, the store details, your contact details- T24 number along with your reference id 4282 and we'll get back to you.
Regards
Priya
Future Group Care
Hi I am Priya from Future Group. I regret the inconvenience caused. Would request you to write to [protected]@futuregroup.in with your concern details, the store details, your contact details- T24 number along with your reference id 4282 and we'll get back to you.
Regards
Priya
Future Group Care
Dear customer,
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
Just a reminder that we haven't received any response from your end.
Regards
Priya
Future Group Care
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T24 — Faulty Sim
This complaint was submitted on line on 8-2-11 to T24 help line email, But is still not resolved.I received a faulty SIM that never worked. Is this scheme a CHEATING exercise.
neeraj.[protected]@gmail.com
[protected][protected][protected][protected]-
Ph No [protected]
(1) This connection has been taken at Big Bazaar, Saharaganj, Lucknow.
(2) Activated on[protected]
(3) showed nil balance for one day
(4) Thereaftermobileis showing "Invalid sim"
(5) About more than 200 Rs have been credited by way of shopping at BigBazaar & Pantaloon.
(6) We discussed this issue with Sri Ajit Mukerjee on 6th Feb'11. He was unable to suggest that weshouldtake new sim by paying Rs 49/=
(7) Can you pl kindly arrange for review and arrange for rectification of the problem as soon as possible. Else we are loosing faith on genuineness of this whole arrangement.
(8) will appreciate a response.
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