[Resolved]  Tanishq Gold Jewellery — Queen of Diamonds contest

Address:

Gwalior, Madhya Pradesh

I was visiting my hometown Gwalior on the occasion of Diwali. Me and my wife along with our daughter went to purchase jewelery at the Tanishq Showroom situated in Sarafa Bazaar, Gwalior. Tanishq had come out with a big advertisement campaign for their Queen of Diamonds contest in print and electronic media. As per the ads one had to buy jewelry worth Rs.15000 to be eligible for the grand price of a Rs.50 lakh worth diamond necklace.The date and time was 4th of November 2010. Naturally, attracted by the scheme I went on to buy jewelery worth Rs. 19000 although I had gone with the intention of making only a small purchase just because it was festival time. I was duly given a Queen of Diamonds token and asked to fill up the name, address etc and drop in a cardboard carton while keeping the counterfoil with me. As per the Ad and as printed on token the Queen of Diamonds bumper draw was due on 7th Nov 2010.
After my short vacation to Gwalior I was back to my work place in Visakhapatnam. When I checked the Tanishq website, I found that the Queen of Diamonds draw was held in Bangalore on 7th Nov 2010 and somebody named Dimple Bajaj has won it.
To my dismay, I found certain intriguing aspects in the whole matter. First, even though I made the purchases on 4th Nov evening, the invoice given by the Tanishq showroom was dated 3rd Nov evening, a clear 24 hours before I really made the purchase. Second, how could the tokens collected at Gwalior on 4th Nov late evening would have reached before 7th Nov to Bangalore is anybody's guess. It was not possible with 5th Nov being a Diwali holiday and 7th Nov being a Sunday; I have legitimate doubt about these tokens at all being sent to Bangalore to be part of the main draw. Third, when I went through the Terms and Conditions of the Queen of Diamonds contest given on the web site; a fine print states that only those tokens are eligible for the draw where two questions are correctly answered. This was the real surprise as nobody in the Tanishq showroom told me anything about answering any questions.
I lodged a complaint on Tanishq website. They gave me a Complaint number also at my email. One person claiming to be Area Sales Manager even called up from Indore on 12th or 13th Nov and to my utter disbelief he was'nt even aware that the main draw of Queen of Diamonds has already been drawn on 7th Nov. He mumbled something like no-no the draw is not yet over. When I insisted that draw is over on 7th Nov and this information is available on your own website; he had no answer and disconnected the phone.
I nutshell I am sure that the Contest was a bogus one and many gullible customers like me must have fallen prey to Tanishq's great smokescreen.