[Resolved]  Tata Aig — NON RECEIPT OF CERTIFICATE OF INSURANCE

SUB:NON RECEIPT OF POLICY NO:[protected]
I HAVE RENEWED MOTOR VEHICLE POLICY FROM TATA AIG BY PAYING CHEQUE ON[protected] AND HAVE RECEIVED THE RECEIPT/COVER NOTE NO.60233968. IT IS VERY SAD STATE OF AFAIRS WITH TATA AIG. INSPITE REPEATED REQUEST TO THEIR AGENT (MR. PRAVEEN, BANGALORE) & ALSO ON HELP LINE (MISS NEHA)FOR DESPATCHING THE INSURANCE CERTIFICATE WITHIN A WEEK OR SO, I HAVE NOT RECEIVED HE SAME AS YET( 3MONTHS/90 DAYS OVER !!!). ARE THEY NOT AWARE THAT IF THIS IS NOT PRODUCED TO TRAFFIC WE WILL BE FINED?. ALSO DONT THEY UNDER STAND THAT WE UNDER GO SO MUCH MENTAL AGONY. IF ENQUIRED TO THE AGENT/LOCAL OFFICE THEY REFER TO TOLL FREE NO. BUT ON ENQUIRY THEY WOULD ASSURE IT WILL BE SENT WITHIN 2 DAYS. REALLY SHAME ON THE CUSTOMER SERVICE. WHAT AN HEIGHT OF IRRESPONIBILITY!.