[Resolved] Tata Aig — Fraudulent Company/Pathetic Customer Experience

[Resolved] Tata Aig — Fraudulent Company/Pathetic Customer Experience

H Harsimran

If you are planning to purchase an insurance or looking for an insurance renewal, and you are thinking for TATA AIG, HOLD ON...its the time to re-think. TATA AIG is known for being very punctual, when it comes to premium collection and/or selling the policy, and often makes you think that no one could be better customer centric than this company. However, if at all you get in a situation when you need them, the experience often turns out to be the pathetic in this competitive world! They do not stand by their customers, are very defensive in their approach, forces their opinion on not granting the claims. It is ironical that they claim "Empathy" to be their core value, however, no body cares to serve the basic customer needs, no satisfactory response to escalate the issue to the high officials! Beware if at all you do go their way! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Vinay430

from Mumbai, Maharashtra

My name is Vinay Kulkarni ( mob: [protected])
I had a very bitter & disappointing experience with Tata AIG whilst claiming my claim.
Problem is with their Marketing / Sales team which promises you a heaven whilst selling their product & then onwards wash their hands off when client makes a claim.
I have a valid policy # WFR[protected] " AIG Wellsurance Family for which I paid 29267/-
I had made a claim #[protected] for my wife's hospital treatment on "Cirrhosis Of Lever"
Total expenses claim was for 75000/- .
So far nothing is been re-imbursed & I was told by TPA that maximum 2000/- would be paid to me.
This is a fraud company which is similarly to "Nigerian fraudsters " who will cheat you by stealing money
from you by manipulating your bank mandate to draw money directly from your credit card.
DO NOT share your bank & Credit card details with them at ANY cost.
DO NOT buy anything from them on phone & disclose any of your details.
They are using Tata good name to rob Indian public!
Vinay Kulkarni,
Kulkarni Blocks, D.L. Vaidya Road, Dadar West,
Dadar west, Mumbai 400028