[Resolved]  Tata Aig — False Commitment from Marketing department

We have a Hyundai i10 Car, which we purchased in July 2008 and took an insurance from IFFCOTOKIO. In the month of April 2009, we received a call from TATA AIG, saying that TATA AIG and Hyundai have got a special tie up under which if we renew our Car's policy (was due for renewal in July 2009) with TATA AIG then we will get 5 Service vouchers for our car, which can be redeemed at any Hyundai Service Centres as per service schedule and a vaccum cleaner for the car plus discounted premium.

The offer looked very attractive and we paid for the policy, which was delivered in April to be effective from July. We did get the discounted premium, however, despite several reminders we never got the service coupons and Vaccum Cleaner as per the commitment.

Whenever we call the numbers given they say they will deliver the vaccum cleaner and service coupons, with in 2 weeks but we never get it. They have delivered me some discount vouchers for accessories, which by face of it looks general discount coupons but none of them is valid for Hyundai Service Centres.

I have contacted them many times even I have written to their customer care department, but they say I need to talk to their marketing departmenr only, customer care can not do anything.

We request you to kindly look in to it and provide me a response as soon as possible,
Few Relevant Details

Policy Number : [protected]
Policy Holder Name: Ram Kishan

Phone Numbers of TATA AIG Marketing Department:[protected],[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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TataAig Life Insurance — Cheating Customers With False Offer & False Commitment

Hi,

My husband bought a TataAig ULIP Invest Assure Optima on 18th May 2009 for me. We got a call from Unity Insight Corporation to attend a presentation at Bangalore Malleshwaram office.

We attended the presentation. We were asked that a free accidental policy of 50K for 15 years term will be offered to me with out any charges / premium along with above product (Invest Assure Optima).

Agent code:[protected]
Agent Group:[protected]
Agency Office: BG01
Agent Leader: UNITY INSIGHT Corporation
Leader Code:[protected]
Agent Name: MUSTAFA NAZAR S

We purchased this policy (Invest Assure Optima) for me.
This policy (Invest Assure Optima) is issued & policy document also arrived to my address with in a month time.

But an offered (additional) accidental policy is not yet issued. My husband is calling every day to a personnel o[censored]NITY INSIGHT CORPORATION. He is calling this mobile number [protected]. This number belongs to Kabir.

Kabir has explained us the policy plan and also offered an free additional accidental policy of 50K for 15 years term with out any premium.

After calling couple of times, Kabir assured us that we will be provided with policy id (POID) with in 24 hrs but no response seen after that call. We are calling him every day but no response seen from his side. Now he stopped receiving our calls & not picking up the phone.

These are the business tactics to attract people with false offer. Once you handover your hard earned money to them then they will hide their face & will never pick up your call. There should be some law to deal with this kind of cheap people who cheat customers for the sack of their business.

I want to convey that either Tata Aig Group / Unity Insight Corporation made a false commitment to me about free accidental policy and cheated me to sell their product.

Be aware of this insurance company. I would suggest old is gold & Life Insurance Corporation is still the best.

Jayshree
My name is Sam, i got a call from Banglore and saying that Rs 7500/ is pending and the agent Mrs.Bright didnt remitt the amount after Sept, so i lost the credibility to my agent, he is my cousin also.But i had remitted the entire payment till December.i called the same numer again and again but the phone is not picking, as a company like AIG i am not expecting this type of behavior from your executives and i need a quick response from your part about this issue, otherwise i have to rethink over it
respected sir,
i vaghani durlabhabhai tulshibhai policy no;c[protected] would like to tel u abt the cheater agents working in tata-aig.
sir i got a call from delhi (swati singh) that there is a policy which is as mention below
(1)-first of all i have to pay 30000 every year for five years and every year i ll get a commission bonus of 6000 and if i ll take two policy then
this bonus will increase and the amount will be 7500 so i have taken a policy on my wife's name.
(2)-if i ll complete this premium for 5 years then i ll get 234600 back at end of 5 years
(3)-if i ll not collect all money and want to deposit 30000 the every year i ll get a 7500 as a commission bonus.
(4)with that i ll get a life insurance of rs 300000 and if there will b a accidence death then they will pay a 600000
but sir there is nothing like that in our policy document so we got a doubt and we have inquired in tata-aig center in surat, but they told there is no policy like that in our company and some how we have cancel our policy.now we want to complain u abt this so that they should get some punishment .sir they r really fraud n want to cheat this innocent people who does not understand English so sir please take some action against this nonsense people try try them to stop all this fraud thing.
sir plz reply me for this waiting for ur reply
thank u & regards
durlabhabhai vaghani

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