Comments
Hi,
I hold a TATA AIG Policy - FSP[protected], which i took over a phone call on 19th of January 2009. But as I was told that, I can decide whether to keep it or not within one months time and only Rs. 10 will be deducted from my account. And I did the same of deciding not to keep it within that period and sent a mail to them asking to cancel my policy on 13th of February 2009. But despite of this they deducted the sum from my account. I later spoke to these guys on 23rd of February 2009 and was assured of the reimbursment of the deducted amount. But, as time passed on they didnt do anything, so I gave them a call again today on 17th of March 2009 but to my amazement they denied to do anything like it and after a bit of quarreling with them I managed to get it transferred to their some department and was assured that they will look into it and get things rolling out. But am not sure of anything now also.
So could you please help me out.
Regards,
Saurabh
+91 [protected]
I hold a TATA AIG Policy - FSP[protected], which i took over a phone call on 19th of January 2009. But as I was told that, I can decide whether to keep it or not within one months time and only Rs. 10 will be deducted from my account. And I did the same of deciding not to keep it within that period and sent a mail to them asking to cancel my policy on 13th of February 2009. But despite of this they deducted the sum from my account. I later spoke to these guys on 23rd of February 2009 and was assured of the reimbursment of the deducted amount. But, as time passed on they didnt do anything, so I gave them a call again today on 17th of March 2009 but to my amazement they denied to do anything like it and after a bit of quarreling with them I managed to get it transferred to their some department and was assured that they will look into it and get things rolling out. But am not sure of anything now also.
So could you please help me out.
Regards,
Saurabh
+91 [protected]
Hello Friends,
Absolutely right. Tata Aig in association with HSBC Credit Card is cheating.
I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
So they have renewed my policy with annual premium of rs 30000 this time.
I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).
I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.
This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.
Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.
Absolutely right. Tata Aig in association with HSBC Credit Card is cheating.
I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
So they have renewed my policy with annual premium of rs 30000 this time.
I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).
I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.
This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.
Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
44%
Complaints
552
Pending
0
Resolved
230
+91 92 4740 1666
Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
TATA AIG — Premium deducted even after a cancellation request made
Hi,I hold a TATA AIG Policy - FSP[protected], which i took over a phone call on 19th of January 2009. But as I was told that, I can decide whether to keep it or not within one months time and only Rs. 10 will be deducted from my account. And I did the same of deciding not to keep it within that period and sent a mail to them asking to cancel my policy on 13th of February 2009. But despite of this they deducted the sum from my account. I later spoke to these guys on 23rd of February 2009 and was assured of the reimbursment of the deducted amount. But, as time passed on they didnt do anything, so I gave them a call again today on 17th of March 2009 but to my amazement they denied to do anything like it and after a bit of quarreling with them I managed to get it transferred to their some department and was assured that they will look into it and get things rolling out. But am not sure of anything now also.
So could you please help me out.
Regards,
Saurabh