My experience with your Pune branch was a nightmare. I have never expected such a worst service from India’s most trusted general insurance compnay “TATA AIG”. My car insurance got expired on 5/6/2009 and I have applied for its renewal 10 days back and paid a premium of Rs.5, 457.00 via cheque number:774929 dated 3/6/2009. Mr.Ajit (Mobile number:[protected]) was the point of contact for me. He assured me that I’ll be getting my renewed policy documents before or on 5/6/2009, the same was re-confirmed via phone on 5/6/2009 at 3:32pm.
Today (6/6/2009) till now I havent received my documents nor do I have a cover note and just because of this I have to cancell all my prior engagement. And the more shocking is Mr.Ajit is not at all attending my phone call, I have been trying him since morning (till now 40 calls attempted), all left unanswered.
Is this how you treat your new customers????? Is this what TATA AIG is giving in name of customer service? I really pitty on other victims of TATA AIG. Please look into the matter earliest or else you might end up paying a hefty amount for it. Never underestimate the customer rights and power. Stop fooling and playing with them.
Kindly provide me the reasons for the delay and false commitments.
I sincerely request you to look into the matter on top priorty and resolve the matter at the earliest.
Thanks & Regards
Vishal Agarwal Was this information helpful? | 
Even though I have given Cencellation letter to the Tata AIG General Insurnce Co. Ltd., Policy Holder Service, PO Box No. 4907, Chakala MIDC - Post Office, Mumbai - 400 093 on 23.09.2009, still they are deduction the premium amount and not refunding the deducted amount.
My PolicyNo. KMBL[protected]
Master Policy No. [protected]
I request you to refund the deducted amount as early.
by
T.Joseph