[Resolved]  Tata AIG General Insurance Company — Non Delivery of promised Policies

Hi,

This is in regard to the Policies:-

HCP [protected] in the name of Arif Hasan
HCP [protected] in the name of Shazia Hasan
HCP [protected] in the name of Naushaba Hasan

Followed with Complain No. 6665743 which was logged on 23rd January 2010 with TATA AIG phone Banking.

I renewed my policy and the rep promised that i will be getting a House Insurance and a Credit Card insurance free. It was a recorded call and from TATA Group so i did not expected it to be a fake or misleading. To my amazement even the lady who did the verification said that i will get aoll those things and its 2 months now that i have not got any such insurance.

Further more there is no reply from TATA AIG about the same. How can TATA group do this?

I am sure for one thing, i am going to speak and inform people never to take a TATA Policy again.. The company is not giving any responce be it EMAIL or CALLS nothing.... pathetic service!
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Aug 14, 2020
Complaint marked as Resolved 
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TATA AIG GENERAL INSURANCE COMPANY — Change of Terms and Conditions Policy No. IRHC 1000001474

The Manager,
Tata AIG General Insurance Company Ltd,
Mumbai
Dear Sir,

Change of Terms and Conditions Policy No. IRHC [protected] in the Name o[censored]ndersigned Premium Amount Rs. 6710/-

The Coptioned Policy was purchased through your Represntative Mr. Vikram with the Stipulation that the premium of said Policy will be made in 6 monthly Installments. The payment of the Premium of the said Policy was made through Credit Card No. [protected].
On the same date of Payment, The undersigned Contacted your office and it was Communicated that It will be converted in one week’s time and Reference Number 687100 was Informed in case of further enquiry.
On further pursuation, It was Communication that Nothing Can be done and the Reference Number given to me is wrong.
In the Regard I Contacted No. of times and I was Referred to Mr. Ahmad. In spite
of my Repeated follow up, Mr. Ahmad failed to Assist me and advised to Contact Senior Executive.
I Failed to understand the Attitude and working of your Esteemed Company.
The payment through My Credit card will become due on 18th May 08 and I don’t
have Required money to make the payment of Credit Card.
I draw your kind Attention that the said Policy was purchased with the specific stipulation to convert the same in 6 monthly instalments of Rs.1118 each.
It appears that your office is indulged in mall practices and cheating with the general public and why should I not approach to chairman cum Managing Director of your Company informing the mall / cheating practices followed by your Branch and why should I not approach to the Insurance Regulatory Authority / RBI / SBI and all other Concerning Deptt. And Print / Electronic Media Regarding the cheatings / mall practices followed by your Branch with the General Public.

I request you to please reply with in 3 days from the date of receipt of this communication otherwise I shall Be free to Proceed Further.
Thanking You,

TATA AIG GENERAL INSURANCE COMPANY — AFTER 1.5 MONTHS OF PAYMENT POLICY IS NOT MADE/ DELIVERED

Dear Sir,

Kindly note that I am a teacher and have recently shifted from Jamshedpur to Bangalore. I had my Maruti800 car insurance made by your company for past 3 years. I contacted Mr. T. N. Sunil kumar ( Phone no. -[protected] ) in Bangalore who is authorized agent as was found by me through the internet. I paid Rs. 2456/- on 5/8/08 through IDBI Bank cheque to this gentleman. After this day he is not taking any interest in making or delivering the policy to me. I have to contact him repeatedly for this and I am given all sorts of excuses by him for not delievering the policy. He is on leave and he has given some other no.-[protected] of some Mr. Ravi shankar. I am contacting him and receiving all sorts of excuses from him.

I basically belong to Jamshedpur and have very high regards for Tata group of companies but if the services of such highly reputed companies also come down so much then where will the common people like us will go?

I request you to kindly do something for this at the earliest.

Thanking you, Sir.

Sincerely yours,

Y.S.SOLANKI
SARALA BIRLA ACADEMY,
BANNERGHATTA, JIGNI ROAD.
BANGALORE- 560083

PHONE NO.- [protected]

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