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Fully agree with this complaint. I had a same kind of problem with TATA AIG. But They never bothered to redress the customer complaints. The IRDA should regulate tele-marketing of Insurance products, otherwise such tele-marketing CHEATING will continue.
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this company is good
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I totally agreed there are very serious irregularities in TATA AIG. I request to IRDA to take necessary action againt these cheatings and frauds.
Agent of TATA Aig are selling corporate polices to individual persons because they get high commission on these policies.
Customer care facilities are too bad in TATA Aig. I have mailed number of time to their [protected]@tata-aig.com. But they never sent any reply on mails.
This a request to people please take care before taking a policy especially from TATA Aig.
Agent of TATA Aig are selling corporate polices to individual persons because they get high commission on these policies.
Customer care facilities are too bad in TATA Aig. I have mailed number of time to their [protected]@tata-aig.com. But they never sent any reply on mails.
This a request to people please take care before taking a policy especially from TATA Aig.
Tata AIG Life Insurance Company Limited.
Ref: Policy No. U[protected] & U[protected]
Dear Sir/Madam
In year 2006 a policy number U[protected] has been sold to me by one of your agent. The premium for the policy was Rs. 15, 000.00 per year.
In year 2007 the same agent described some benefit of top of the above policy. As per the plan that he described to me I paid another premium of Rs. 20, 000.00 against a top up amount of above policy. He also mentioned that though this is a top up amount but there will be a different Reference Number for this transaction i.e. U[protected] for further queries. In year 2008 I again paid the both premium i.e. 15, 000.00 (Original premium for policy U[protected] and top up amount Rs. 20, 000.00 for the same policy.
In year 2009 my locking period of policy number U[protected] has been completed and I visited your Pitampura Branch in month of February for withdrawal of Policy Maturity Amount. There I came to know that I have been issued two different policies and the Reference Number U[protected] is not a top-up but a separately new policy which is now lapsed.
This was shocking to me. On the one hand NAV value of policy number U[protected] was only 26, 239.15 against my investment of Rs. 85, 000.00 in three years.
Your branch person also confirmed the following points:
1. The status of New Policy No. U[protected] is lapsed.
2. Your Agent, who sold these policies to me, has been terminated by the Company and he is no more with company.
3. Your Agent had sold me the above said policies as Corporate Policies whereas I had told him that I am salaried individual.
4. Your Agent has not disclosed that there will be 40% deduction in first year’s from Premium Amount as Administration fee, etc. and 25% deduction in second year.
5. The Agent had not sent me any Policy document of New Policy U[protected]. He falsely manipulated my mailing address in your records due to which my new policy documents returned back to the company and I received the New Policy’s (i.e. U[protected] Documents after 2 years which is illegal as per Insurance Rules.
I want the following actions should be taken in the above matter: -
1. I paid Rs. 20, 000/- in the year 2007 as Top-up Amount against my 1st Policy No. U[protected] whereas your agent has deposited this amount in your company for New Policy No.U[protected] which is now lapsed instead of Top-up for my 1st existing policy. I want this amount should be deposited as top-up amount against my 1st Policy No. U[protected] which is now matured and pay the maturity amount accordingly.
2. A legal action must be taken against your Agent who did this fraud to me.
I request to your goodself to take appropriate action in this matter on priority basis otherwise I will be left with no option but to approach the court of law.
Thanks
Pankaj Kaushik
Ref: Policy No. U[protected] & U[protected]
Dear Sir/Madam
In year 2006 a policy number U[protected] has been sold to me by one of your agent. The premium for the policy was Rs. 15, 000.00 per year.
In year 2007 the same agent described some benefit of top of the above policy. As per the plan that he described to me I paid another premium of Rs. 20, 000.00 against a top up amount of above policy. He also mentioned that though this is a top up amount but there will be a different Reference Number for this transaction i.e. U[protected] for further queries. In year 2008 I again paid the both premium i.e. 15, 000.00 (Original premium for policy U[protected] and top up amount Rs. 20, 000.00 for the same policy.
In year 2009 my locking period of policy number U[protected] has been completed and I visited your Pitampura Branch in month of February for withdrawal of Policy Maturity Amount. There I came to know that I have been issued two different policies and the Reference Number U[protected] is not a top-up but a separately new policy which is now lapsed.
This was shocking to me. On the one hand NAV value of policy number U[protected] was only 26, 239.15 against my investment of Rs. 85, 000.00 in three years.
Your branch person also confirmed the following points:
1. The status of New Policy No. U[protected] is lapsed.
2. Your Agent, who sold these policies to me, has been terminated by the Company and he is no more with company.
3. Your Agent had sold me the above said policies as Corporate Policies whereas I had told him that I am salaried individual.
4. Your Agent has not disclosed that there will be 40% deduction in first year’s from Premium Amount as Administration fee, etc. and 25% deduction in second year.
5. The Agent had not sent me any Policy document of New Policy U[protected]. He falsely manipulated my mailing address in your records due to which my new policy documents returned back to the company and I received the New Policy’s (i.e. U[protected] Documents after 2 years which is illegal as per Insurance Rules.
I want the following actions should be taken in the above matter: -
1. I paid Rs. 20, 000/- in the year 2007 as Top-up Amount against my 1st Policy No. U[protected] whereas your agent has deposited this amount in your company for New Policy No.U[protected] which is now lapsed instead of Top-up for my 1st existing policy. I want this amount should be deposited as top-up amount against my 1st Policy No. U[protected] which is now matured and pay the maturity amount accordingly.
2. A legal action must be taken against your Agent who did this fraud to me.
I request to your goodself to take appropriate action in this matter on priority basis otherwise I will be left with no option but to approach the court of law.
Thanks
Pankaj Kaushik
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