Dear team,
I got a call from your telemarketing team and was sold an insurance plan which i found suitable for my family.
The guys name was Gaurav and i confirmed number of times about the credit card EMI plan which he told me would be for 0% for 12 months and i just need to give the ref number
173478 to the credit card department to change that transaction to 12 montsh emi with 0%.
I contacted HSBC credit card depertment and i got a mail which says that cant do it.
That means whatever he told me was all lie and was just to make sales and thats it. I have number of insurance and investments with Tata Aig and i have faced the problem earlier also.
Now i would not encourage this mistake done by you and want serious action to be taken by you or else i would not take moments to send this findings to HSBC group office in Mumbai and other competetitors in the market. And trust me, within 24 hours this would be there in nespapers all around.
This is not just a matter of 5000 rs but its all about the principle wherein i would give 0 in there.
Please make a note of the policy number IRHC[protected].
hope i will get some solution for this.
regards
Sunil Was this information helpful? |
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