Tata AIG Insurance — Claim support not getting

I am Sibin , I registered a claim in tata aig insurance company and the claim registration number is 601827 which registered on last december , I am not getting proper support from
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Dear Sibin,

Apologies for the inconvenience, we will contact you soon regarding your issue.

Thanks and Regards,
Team Tata Aig.
Dear customer,

Hi, We have already sent you a mail regarding your concern, we request you to go through the same, Should you require any further assistance please feel free to write to us or call us on[protected], and we shall be glad to assist you.

Thanks and Regards,
Tata Aig
i have not yet received any claim from your side, it almost completed 4 months after the claim registration

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