[Resolved]  Tata Croma — rejected

Address:Bangalore, Karnataka

I am a regular customer of Croma. On my last visit to Croma Eva mall Brigade Road bangalore,I was approached by them to apply for a TATA Croma card (apparently with SBI). Already having a few credit cards, I was refused at first but was later told that I could discontinue the credit card next year and use it only as a Tata croma membership card to redeem points as discounts.hence filled out the form. A copy of my existing credit card, driving licence etc was taken for the issue of membership cum credit card. After about a 3 months i have not recived any kind of reply from even though i have called so many times the person who approched me no responce from him.

Regards,
suresh s
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Tata Croma — Refrigerator door issue

I have registered a service call almost a month ago and inam following it with every week, but no response. Every time i call i am getting an assurance saying that some one from the local ofice will attend to this issue, but no one is returning the call.
Dear Suresh,

Thank you for sharing your feedback with us. This will help us greatly to improve our service standards for you.

Our Croma Care representative will get in touch with you shortly.

Our customers’ satisfaction is most important to us and it is our constant endeavor to ensure the same.

Sincerely,
Team Croma

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