Tata Docomo — TATA PHOTON AND TOSHIBA ISSUE

Address:Bangalore, Karnataka

I bought a toshiba laptop recently and was told that there was a free tata photon offer along with it. When I used the offer to get the photon, they first told me that I have to pay Rs.1200 as one-time charge for buying the photon - which itself is ridiculous because the offer brochure said "Free - Tata Photon".
When I asked them about it, they said it is the first three months usage that is free. After that they will continue me in a plan for Rs.750 a month. I specifically asked if I would get any bill for the first three months, and the sales rep said "No sir. Only if you use more than 2GB". So I said ok and bought it. Now they have sent me a bill, and are saying I have to pay 2months bill that is Rs.1632 month rental charge! Its ridiculous to say "2GB free", when they actually charge Rs.750 as rental charge!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information