[Resolved]  Tata Docomo — BILL PLAN

tata bill — bill complaint

i was using tata mobile no [protected] i told to tata indicom custmer care i dont want tata blackberry plan its too costly that cost was 2500 rs per month i discussed with 249 rs per month plan they said we will convert u on this but they did not they are sending every month very heavy amount bill which i have not use
i told this thing into tata custmer care plz cloe my connection but they r not disconnecting
plz take some action regarding this

my num +91- [protected]

Tata Docomo — Regarding Bill Payment

Hi,

I was a user of Tata Docomo. My mobile number was "[protected]" and relationship number "[protected]". I stopped using my docomo number because of network issue. I settled my account dues on 16-Jan-10. After two days I called customer care to disconnect my number but they disconnected my number on 12-Feb-10 (after almost a month). Now in this month (April) every day I am getting call to make the payment for bill which has been generated for the month of Jan-Feb and Feb-March. If the number has disconnected on 12-Feb-10 then why are they generating the bill. I am ready to pay the bill from Jan-10 to 12-Feb-10 but I want to know why they have generated the bill for march month if the number has been disconnected on 12th-Feb-10. Every day I am getting call from customer care and when I am asking the reason they are not giving the proper response. Even they are saying that the number has been disconnected but they also do not know why the bill has generated. They are harassing me every day.

I want revised bill till 12th Feb 2010 (date of disconnection).

Thanks & Regards
Amit Singh
Mail: [protected]@gmail.com

Hi Babu Raj,

What does it mean that the issue had been resolved?

And if it is resolved then could you please tell me what is resolved and what is the total amount I have to pay now for the settlement. You can send the revised bill/details at [protected]@gmail.com
Waiting for some positive reply.

Amit Singh

tata postpaid plan — personal region

Sir ,
I wanna closed my tata postpaid plan quickly ,,,, i am this this action due my personal region ,,,,,, so grantly closed my acc,,,,,

my tata postpaid no. is [protected]

my alternative no. is [protected]


thanking you

Tata Docomo — Billing

I received a SMS from the service providers reading "TA-Pack 444 ... Ab Full Talk Time se bhi zyada! paiye 444 rupaiye ke special recharge se poore 475 rupaiye ka Talk Time aur sabhi local calls 1p/2sec ke rate par" on Jan 16, 2011 at 9.45 am and I got my prepaid mobile connection [protected] recharged under the said offer on Jan 17, 2011. I am being charged at the rae 1p/sec instead of the offer made. This tnds to cheating and inspite of repeated complaints, the povders are not heeding to my requests and getting the Billing system corrcted and refund the excess charged amount .. mustan

Tata Docomo — billing

I got changed photon tariff 5GB to 2GB about a month ago,but still getting bill @ 5GB. I visited dokomo office at gomti nagar lucknow but no satisfactory
reply.Pl. arrange correct bill & inform to deposit the same.

Dear Sir,
I have been using the services of Tata Photon Plus for past 3 months. 3 months back when I and my colleague Mr Sukant wanted to take the Tata Photon Plus plan one of the Tata Tele service agent / employee (Mr. Nishant Bhatia Contact No. [protected]) showed us the schemes of the Tata Photon plus service. We informed him that we are maximum time in office where internet facility is available and Our data consumption is very less in home .So we showed our interest to take prepaid scheme. However Mr. Nishant advised and convinced me to take the unlimited plan for two months and after that change it to prepaid scheme having a trust on the Tata group company I paid him Rs.1500 in the month of May-2013 for getting the Tata Photon service . After this event following events took place

1) As advised by your agent while taking the plan, On[protected], I called the customer care and requested him to change the service from postpaid to prepaid. But he suggested if your data consumption is less, you can take Rs. 250/ month plan and he informed that my plan has been changed to Rs 250 p/m with effect from[protected].

2)But on[protected] i received a bill of Rs.843 from Tata Docomo . I have contacted the local office of Tata Photon and enquired, now they informed that i can't change the plan upto on 6 months which was locking period.

I would like to inform that this 6 months locking period was imposed upon me without my knowlegde by your agent. I have again requested your customer care to change this scheme from postpaid to prepaid, but no help received from your customer care .

Myself and my colleague Mr Sukant is feeling cheated & harassed from the services of a trusted brand of Tata group, and now I have decided to discard the Tata Photon plus services right now. No company can impose a locking period on any customer binding them to pay even if they don't use their services.

My Only mistake was that I trusted your representative who cheated in return and now I have lost my faith in your company and advise you to block my modem as I will not be using your services from right now. Please stop the billing against this modem immediately as I will not be paying any further.

Regards
Arjun Sundi
Docomo No: [protected]
Area: Bihar & Jharkhand

Dear Sir,
I have been using the services of Tata Photon Plus for past 3 months. 3 months back when I and my colleague Mr Sukant wanted to take the Tata Photon Plus plan one of the Tata Tele service agent / employee (Mr. Nishant Bhatia Contact No. [protected]) showed us the schemes of the Tata Photon plus service. We informed him that we are maximum time in office where internet facility is available and Our data consumption is very less in home .So we showed our interest to take prepaid scheme. However Mr. Nishant advised and convinced me to take the unlimited plan for two months and after that change it to prepaid scheme having a trust on the Tata group company I paid him Rs.1500 in the month of May-2013 for getting the Tata Photon service . After this event following events took place

1) As advised by your agent while taking the plan, On[protected], I called the customer care and requested him to change the service from postpaid to prepaid. But he suggested if your data consumption is less, you can take Rs. 250/ month plan and he informed that my plan has been changed to Rs 250 p/m with effect from[protected].

2)But on[protected] i received a bill of Rs.843 from Tata Docomo . I have contacted the local office of Tata Photon and enquired, now they informed that i can't change the plan upto on 6 months which was locking period.

I would like to inform that this 6 months locking period was imposed upon me without my knowlegde by your agent. I have again requested your customer care to change this scheme from postpaid to prepaid, but no help received from your customer care .

Myself and my colleague Mr Sukant is feeling cheated & harassed from the services of a trusted brand of Tata group, and now I have decided to discard the Tata Photon plus services right now. No company can impose a locking period on any customer binding them to pay even if they don't use their services.

My Only mistake was that I trusted your representative who cheated in return and now I have lost my faith in your company and advise you to block my modem as I will not be using your services from right now. Please stop the billing against this modem immediately as I will not be paying any further.

Regards
Arjun Sundi
Docomo No: [protected]
Area: Bihar & Jharkhand

Hi email below people one by one
Dont send all emails below one shot email otherwise they will be spam email

Send one by one all and wait for week

deepak.[protected]@tatatel.co.in
Srinath.[protected]@tatatel.co.in
appellate.[protected]@tatadocomo.com
[protected]@tatatel.co.in
[protected]@tatatel.co.in
cs.[protected]@tatatel.co.in
mddesk.[protected]@tatatel.co.in
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
MDDesk.[protected]@tatatel.co.in,
Munira.[protected]@tatatel.co.in,
Aditya.[protected]@tatatel.co.in,
vinita.[protected]@tatatel.co.in,
poonam.[protected]@tatatel.co.in,
rajeev.[protected]@tatatel.co.in,
TN.[protected]@tatatel.co.in,
TN.[protected]@tatadocomo.com,
Vinayak.[protected]@tatatel.co.in,
Joyjeet.[protected]@tatatel.co.in,
Udit.[protected]@tatatel.co.in,
Amit.[protected]@tatatel.co.in,
RAVINDER.[protected]@tatatel.co.in,
Rajender.[protected]@tatatel.co.in,
Rajender.[protected]@tatadocomo.com,
shefali.[protected]@tatatel.co.in,
navaz.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,
Prasann.[protected]@tatatel.co.in,
Vrinda.[protected]@tatatel.co.in,
Rubina.[protected]@tatatel.co.in,
sakshi.[protected]@tatatel.co.in,

Dear Mr.Arjun,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.

Dear Customer,

We tried to speak to you personally on your number to understand your concerns regarding the wrong commitment. However, we are unable to contact you, since your call was not reachable.

Hence, we would like to inform you that the complaint docket number[protected] has been registered and will resolved soon.

For any assistance kindly mail us at [protected]@tatadocomo.com.

Thanks and Regards,
Customer Care
Tata Docomo.