[Resolved]  Tata Docomo — useless service

I using tata docomo no [protected] I lost my sim card so I called to customer care to buy duplicate sim .they asked which area belongs u I said ayanavaram,ch-23,tamil nadu and they said go to suresh travels and mobile connect ,ayanavaram,ch-23 ct no-[protected] and give your proof and passport size photograph. I went to suresh travels and mobile connect and submit my proof on sep 22 09 and I paid rs100 for duplicate sim and they said you will receive your sim in three working days I went after three days and asked about my sim card .They said that your sim not came so you come tommorow . I called up that shop afer two to three days they again replied your sim not came and they gave that shop distributor i.e your docomo distributor or executive karthick contact no-[protected]. I called that person and asked about my sim he said that I met up with an bike accident so lost your proof and photograph he told that you again give your photograph and proof. I will give your sim card with in two days .After two days I contacted person karthick he told I was went to native place simply he telling some resons . still now I didn’t get my duplicate sim card .
Naesh.s
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Aug 14, 2020
Complaint marked as Resolved 
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i have purchased your tatadocomo sim in last month at 11 oct.for ruppes of 350
but your retailar is bad purson, he do not activating my no as well racharging it means he is not sending activatinon message to company, now i am out of station,
that why i can't approch him, and he is not receiving my call also so i am requesting to you sir please please you do somthing for me below i am giving retailar's detail and my no.also. my no is-[protected].my alternative mob no. is [protected].
i am waiting your reply...thank you sir


retailar name:
Gajanan P. Vanjari,
tataindicom gallery,
near hp petrol pump,
on national highway,
Varangaon,
TAl-Bhusawal,
Dist-jalgaon,
state of maharashtra,
mob no.[protected]

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