Tata Docomo — Delay in getting the postpaid connection | |
I am haarish working in TATA group of Companies, Chennai. I have applied for a postpaid connection from TATA DOCOMO on Monday(26thOct2009) from the stall put up inside the office premises and I have been told that i will be receiving the sim card by next day. But till now i have received any calls regarding the process or confirmation of number for my connection. When i tried contacting the sales person to whom i applied, he says it will take time as rules have been changed. Being a new competitor to the market you take this much days to process a new connection. But, the AIRTEL,AIRCEL people are giving the sim activated the next second we finish the formalities. Provide me the activated sim by today else handover the documents i have given to me. Being a TATA Employee am facing this problem. What is the state of others? I think i should better tell my friends not to take this connection. Was this information helpful? | |
6 Comments | |
Comments
Even after mailing the manager fo rthe concerned area no steps have been taken.
Reply
Tata Docomo — delay of postpaid connection
Sir, madam,Am ajojoseph my tatadocomo number is [protected].i applied to transfer my prepaid number to post paid service on march-2012. And paid rs: 400. (Application no: [protected]). And I got new sim card also. But I didn’t receive any messages or calls from customer care executives. My new sim card is not working. Five times I called to customer care and one time I send mail also. But I didn’t get any responds. So please do needful
Regards,
ajojoseph.c
[protected]
after collect money they not caring customer
Hi Ajojoseph,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
Hi Ajojoseph,
Please be informed that as per our records your complaint is under process. Concerned department is working on it and will get in touch with you shortly.
Thanks and Regards
Customer Care
Tata DOCOMO.
Please be informed that as per our records your complaint is under process. Concerned department is working on it and will get in touch with you shortly.
Thanks and Regards
Customer Care
Tata DOCOMO.
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