[Resolved] Tata DoCoMo GPRS — extremely poor gprs network | |||
just a month back i did EVD of 94 Rs which included 1Gb of monthly free gprs usage and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb really wastage of money i called customer care many times and tried every thing they said but no result similar problems are of my many friends residing in the same city really now i am thinking to get airtel now because of the substandard service of tata Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
10 Comments | |||
Comments
I agree with the above statement, and the tata docomo is one of the worst gprs service provider according to me. I recharged my number for GPRS contineously 3 times in 3 months and I am not able to browse or send emails when it is very urgent. I am not able to connect only. I repeatedly called up customer care and some times they keep my calls on hold for more than 30 mins saying that senior would answer my call. then they disconnect without informing me. Its so annoying. Also Yesterday when I called a customer service personnel, he said- dont compare tata docomo with Airtel, docomo is a small child infront of Airtel. Is this the answer any employee has to give to a customer. He should be immediately sacked from his job according to me. He is of no use to the company. I am going to discontinue my docomo number and going for Airtel which is the best in bangalore and in entire karnataka state. Sorry to you Tata docomo...poor service. I dont know how they are emerging service provider for the year 2009. Shame on you. Moreover, they have very week signal inside bangalore. My calls get dropped when i am talking with my clients and I need to call them up every 2 mins.
just a month back i did EVD of 48 Rs which included 2Gb of monthly free gprs usage
and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb
really wastage of money
i called customer care many times and tried every thing they said but no result
similar problems are of my many friends residing in the same city
really now i am thinking to get airtel now because of the substandard service of tata
Mo.no.[protected]
and now from a nearly 15 days my gprs connection is extremly slow can say speed in some bytes and now it has gone out completely says "packet data connection not available" since from 5 days .earlier before doing EVD it used to give full speed of 10Kb
really wastage of money
i called customer care many times and tried every thing they said but no result
similar problems are of my many friends residing in the same city
really now i am thinking to get airtel now because of the substandard service of tata
Mo.no.[protected]
DEAR DEALER,
I'M THAMEEM ONE OF YOUR CUSTOMMER (0091 [protected]) FOR MORE THAN 8 MONTHS AND ALSO I HAVE GPRS CONNECTION.BUT, NOW A DAYS I DON'T LIKE YOUR SERVICE DUE TO POOR NETWORK CONNECTION AND ALSO UNNESSERY YOU ARE COLLECTING MONY(if I give the mis-call to International mobile you are charging for thatnternational (Why are you charging for mis-call to International mobile). REALY I DON'T LIKE THESE KIND OF SERVICE.
IMMEDIATELY YOU SHOULD BE REPLY ME THROUGH MY MAIL (india.[protected]@gmail.com)
TAKE THE ACTION FOR EVERYTHING IMMEDIATELY OTHERWISE I'LL CHANGE TO AIRTEL CUSTOMMER.
I'M THAMEEM ONE OF YOUR CUSTOMMER (0091 [protected]) FOR MORE THAN 8 MONTHS AND ALSO I HAVE GPRS CONNECTION.BUT, NOW A DAYS I DON'T LIKE YOUR SERVICE DUE TO POOR NETWORK CONNECTION AND ALSO UNNESSERY YOU ARE COLLECTING MONY(if I give the mis-call to International mobile you are charging for thatnternational (Why are you charging for mis-call to International mobile). REALY I DON'T LIKE THESE KIND OF SERVICE.
IMMEDIATELY YOU SHOULD BE REPLY ME THROUGH MY MAIL (india.[protected]@gmail.com)
TAKE THE ACTION FOR EVERYTHING IMMEDIATELY OTHERWISE I'LL CHANGE TO AIRTEL CUSTOMMER.
I acttivated gprs pack 5 rupe but I am not used becouse network not poraparli & not canaket the net. So I am not used the net too mera bal.. forwoad kara. Date :- 07/06/2011
sir i am useing tata docomo 2g . before 3 month i geting 25 to 30 kbps downloading speed.but in this its only 5 to 12 kbps. and browsing is also low.
so please increase your speed.
so please increase your speed.
sir i am useing tata docomo 2g. before3 to 4 month your downloading speed is 25 to 30 kbps and brosing isso good . but in this time your spee is only 5 to 12 lbps and browsing is also poor condition.
please solve this problem
please solve this problem
Yes Friends, I do agree with this cheap service of TATA DOCOMO, Some body should be there to question them and more over customers who are prepaid have no option but to wait for their validity to expire, The regulatory authority has to introduce some fair means by which the customers /users can have a control on their money, Until such schemes enter it will be a sellers market and these Cheap Service providers continue to provide their unreliable services, lot many have to enter customer courts with their greviances, Its high time these service providers have to be governed for every single rupee they are looting from so many ignorant poor people /and ofcourse literates to, "Saale din dahade loot rahe hai"puchne waala koun?
I also agree.. Tata docomo GPRS network is worst i have ever seen. The data connection automatically gets disconnected after some time.There is no clear reply from cust. care.For recharge also no clear info is being provided.
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Tata DoCoMo GPRS — INTERNET SPEED
HI THIS IS ANAND..& I AM USING TATA DOCOMO SIM CARD...& I HAVE ALSO USE GPRS SCHEME ON THAT...BUT THE GPRS SPPED IS VERY SLOW...IT TAKES SO MUCH TIME TO DOWNLOAD..PLEASE TAKE ACTION...I AM LIVING AT CHARKOP,KANDIVALI(W),MUMBAI.