Tata DoCoMo / GSM Service — SIM was deactivated/blocked

Address:

West Bengal

I subscribed to TATA DOCOMO GSM mobile service on 9th April 2010 vide Mobile no: [protected]; SIM No: [protected]; form no:[protected].

I took connection from M/s Pen & Varieties Stores (proprietor’s name: Mr. Joydev Ch Roy; cell no: [protected]); City Centre (adjacent to Durgapur Court), Durgapur-713 216. I submitted self-attested copies of Driving License & Address Proof (40-North Avenue, Bengal Ambuja, City Centre, Durgapur-713 216, West Bengal), personal photographs etc. My PAN no is also stated on the form (ACWPM9679D). Unfortunately, my phone was disconnected from 20th April 2010 inspite of having balance. When I called up the Call Centre of DOCOMO to know the reason for disconnection, they said that they have not received the documents for new phone connection.

It is unfortunate that inspite of having submitted all documents my phone has been disconnected. The phone has been given to my wife and daughter who are staying at Durgapur and I’m away on job to other state and feeling helpless. Kindly redress the issue.

-SOUMENDU KUMAR MAJHI
SR MANAGER-ENGG SRVICES
TATA STEEL LTD
PO: JAMADOBA-828 112
DHANBAD; JHARKHAND;
PHONE: [protected]