[Resolved]  Tata DoCoMo, Hyderabad — NET WORK ISSUE AT EVENING TIMES TO AIRTEL NUMBERS FROM DOCOM

Hy,

I am Sunil got TATA Docomo Post paid connection(Ph: [protected] ) last 2months back and i am getting network problem, when i am phoning to airtel numbers in evening times (7:00to9:30) its showing me Network Busy, at same time when i am phoing from some other network to that same number its going through, that same i explained to customer care department of docom on 4th sep'09 but till date i did not get solution from them, and still i am getting same problem.

all most all 20 times i phoned customer care guys and spoken to 20 employes and all are saying same story that it will rectify my problem very soon even their supervisor also said same story , no body giving particular date and time to rectify my problem. every body saying at every time just 3 words (i.e: i am sorry , i am forwarding issue, problem will solve soon)

even i got 3 SMS from them by saying that my problem already solved and more ever saying that i was not able to catch ( I did not swith off my mobile at any time) all that 3 SMS saying that same.

Even they are saying that its Airte problem thats not docomo problem.

Colud you please help me to file a case on TATA DOCOM Hyderabad.

regards,
Sunil
[protected]
[protected]@gmail.com