[Resolved] Tata Docomo — prepaid bill | |||
sir/madam this is rajesh. i am customer of tata docomo prepaid service. my mobile is [protected]. I gave request to customer care on[protected] to provide my prepaid bill for the month of june 2011. they said that please type PREPAIDBILL and your email address to 121 you will get last 2 months prepaid bill. i done this. but i get only one month prepaid bill. in previous 10 days i called them more than 10 times but they did not respond in proper way. and they dont tell how to get the prepaid bill for june month. i also send an email to their customer care. they replied we will solve your problem but they did not till now. again i send sms that but i recieve a reply "we will provide you last 30 days details only. they charged me two time Rs 50( Rs 25 for each time) please solve my problem sir. my email address is [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
sir/mam
my name is sabarish...am using tata docomo service.. i need the prepaidbill of august 2011 urgents...as the coustomercare person told i sent a msg to 121 as PREPAIDBILL<space> www.[protected]@gmail.com
...bust only sum error msg is only came. wat should i do... for it..!pls help me its urgent...!
my name is sabarish...am using tata docomo service.. i need the prepaidbill of august 2011 urgents...as the coustomercare person told i sent a msg to 121 as PREPAIDBILL<space> www.[protected]@gmail.com
...bust only sum error msg is only came. wat should i do... for it..!pls help me its urgent...!
my number is [protected] of docomo. as told by customer care to me that i will get my prepaid bill till 29th june but today it is 30th june and i have not received my bill today when i called customer care executive one of the senior executive named lajwanti disconnected my call and behaved badly with me. first thing i would like to share that now i have to directly approach consumer court and TRAI for harassing the customer. as i am fed up with the services of docomo being working in airtel and using docomo i was feeling proud till date but now i am ashamed with the quality o[censored]r customer care executives and the services. also as because the company was not able to provide me the bill on time i want my balance refund and also the bill.
the balance of Rs. 25 was deducted on the day the complain was given i.e 24th of june and at the time of giving bill thay failed. so they have to refund my balance. nahi to maan haani ka case i have to do against them.
the balance of Rs. 25 was deducted on the day the complain was given i.e 24th of june and at the time of giving bill thay failed. so they have to refund my balance. nahi to maan haani ka case i have to do against them.
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Tatadocomo — prepaid bill
my name is Abhishek mishra my no is [protected] i have requested for my itimesed bill on 26.06.11f for which i have been charged rs 25/- and the customer care Executive assured me to mail my bill on my mail id ie [protected]@gmail.com.please send my bill on my mail id as soon as possiblethanks
Abhishek mishra
[protected]